Telecommunications Manager Part-Time

Monmouth University is seeking applications for a Part-Time Telecommunications Manager in the Information Operations Department. The Successful candidate will administer and manage the telecommunication systems including Avaya IP Office; AVST voicemail; Teltronics Call Recording; Avotus Call Accounting and SPOK 911 systems; and supervise Telecommunications Staff., * Administration and management of telecommunication systems including Avaya IP Office, AVST voicemail, Teltronics Call Recording, Avotus Call Accounting and SPOK 911 systems.

• Supervision of telecommunications staff, backup operators and outside vendors.

• Procurement and administration of cellular telephone plans and devices.

• Consult with University personnel in determining current and future requirements for their telecommunication needs.

• Work closely with Conference Services & Special Events to ensure telecommunication requirements are defined and delivered for both MU and non-MU events on campus.

• Negotiate and monitor telecommunication service contracts

• Oversee all incoming telecommunication bills and coordinate payment

• Work with outside vendors on design, installation and repair projects.

• Work with outside vendors to resolve telephone billing problems.

• Document and maintain all telephone records include caller ID.

• Other duties as assigned.

• Familiarity with Avaya telephone systems - especially IP Office and AVST VoiceMail.

• Familiarity with telephone call accounting software.

• Understanding of telephone cable plant systems.

• Be able to provide after hours coverage, as needed.

• Previous Supervisory Experience

Preferred Requirements:

• Five years working in the telecommunications industry on the technical side.