Linux Web Infrastructure Engineer

Reporting to a Technology Manager in the Infrastructure Division, the Linux Web Infrastructure Engineer position is responsible for maintaining custom software and integrating it with third party software or systems using APIs or ETL processes. This position will also be responsible for maintaining and working on our UW Shared Web Hosting environment. Sometimes the work will involve maintaining our team’s internal systems to reduce technical debt or improving and optimizing our development and deployment workflows. In all cases this position will require evaluation, adaptation, integration, and management of sophisticated system, network, and application software to support the research, teaching, and administrative computing requirements of UW units. This position reduces the workload on other parts of the UW and beyond by removing repetitive work through workflow management, automation, and self-service.

This position is responsible for software troubleshooting, development work, assisting with deployment, integration, and maintenance in a very complex, distributed environment serving hundreds of thousands of faculty, staff, students, patients, and community members. This position directly interacts with and supports the UW (including three campuses and UW Medicine), K-20, and Pacific Northwest Gigapop. The successful position holder will be an active team member and engage with other subject matter experts throughout the University and beyond.

This is a full-time, hybrid position with expectations to be onsite in the U-District a minimum of two days per week.

Key Responsibilities

UW Shared Web Hosting support and maintenance (40%)

Helps implement technical solutions, working with partners across the UW

Unix Engineering work (20%)

Perform full-stack operational system support for Linux servers, Kubernetes clusters and other managed services (10%)

Operate, extend and implement new supporting automation, tools and services. This includes deployment automation, configuration management systems, tool development. This may take the form of structured project work or individual tasks (10%).

Help to evaluate and integrate software updates, security patches and improvements of all types across all platforms and infrastructure (10%).

Participate in regular team and service meetings, project related meetings and cross-organizational technical forums (5%).

Provide on-call support duties and after-hours support on rotation with other team members (5%)

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration., * Bachelor’s Degree in Computer Science or a related field or equivalent experience.

• Four years’ experience in software systems administration and support: designing, installing, configuring, and troubleshooting.
• Experience supporting a large (more than 10,000 sites) Web Hosting environment
• Experience with SQL Server, PostgreSQL, and/or MySQL and supporting database-backed applications
• Experience with the implementation and configuration of software packages and/or cloud-based applications
• Experience with APIs to understand and support system integrations
• Experience with coding shell scripts, such as PowerShell and JavaScript
• Demonstrated ability to lead service delivery teams, construct and manage projects, and consistently and effectively document status.
• Demonstrated ability to learn quickly and apply new technologies
• Demonstrated ability to deliver outstanding service to customers and peers.

Preferred Qualifications

• Experience with Linux
• Experience with Apache
• Experience with MySQL
• Experience with PHP
• Experience with PERL
• Experience with Ansible
• Experience with all aspects of the software development lifecycle.
• Experience administering WordPress including developing custom themes and plugins.

Working Conditions

• Working conditions include open office environments. Minimum of 2 days in the Seattle office per week.
• Position participates in an on-call rotation and must be able to respond to outages during off-hours, including holidays and weekends.

UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW’s IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW medical centers, and research operations around the world. UW-IT partners with the UW community to enable innovation, learning, discovery, and service. The IT Infrastructure division provides knowledgeable system design and administration, software engineering, and operational support for academic systems, administrative systems, and research computing.

The Infrastructure division of UW-IT delivers the technology infrastructure required to sustain UW as a leading research, teaching, learning, and medical institution. These technologies support the UW’s core mission at all levels - research, teaching, learning, healthcare, and the necessary underlying administrative and operational functions required to deliver these services.

This position must be able to work with a diverse group of people who are both technical and non-technical. The incumbent must be able to work iteratively in both self-directed and team environments and often with people who are not co-located., Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment