IT Solutions Engineer

The IT Solutions Engineer is responsible for the support, maintenance, development, and continuous improvement of business-critical systems, with a primary focus on the QAD 2014SE ERP platform. Working closely with business stakeholders, customers, suppliers, and external partners, the role ensures that enterprise applications, integrations, and infrastructure support operational excellence across manufacturing and supply chain functions.

The successful candidate will possess strong technical expertise in QAD, Progress OpenEdge technologies, Linux environments, and EDI integrations.

Experience within the automotive manufacturing sector, including knowledge of OEM and Tier supplier processes, is highly desirable.

The role involves but is not limited to: -

ERP Systems Support & Development

• Provide administration, support, maintenance, and enhancement of the QAD 2014SE ERP environment.
• Work with business users to gather requirements and deliver scalable ERP solutions.
• Support ERP modules including:
• Manufacturing
• Planning
• Inventory Management
• Purchasing
• Sales Order Processing
• Logistics
• Finance interfaces
• Involvement in system upgrades, patches, testing, and deployment activities.

Database Administration

• Maintain and optimise Progress OpenEdge databases.
• Perform routine database monitoring, backup management, and disaster recovery activities.

Integration & EDI Management

• Support and maintain EDI transactions with customers, suppliers, and logistics partners.
• Troubleshoot EDI communication issues and data mapping errors.
• Develop and support system integrations between QAD and external applications.
• Collaborate with third-party vendors and customers during onboarding and implementation activities.

Linux Systems Administration

• Administer Linux servers supporting QAD and associated applications.
• Monitor system health, performance, security, and capacity.

Business Solutions & Continuous Improvement

• Identify opportunities to automate manual business processes.
• Participate in digital transformation initiatives.
• Produce technical documentation, support procedures, and knowledge articles.
• Collaborate with IT, operations, and functional teams to improve system utilisation and business performance.

Project Delivery

• Participate in IT projects from requirements gathering through implementation and support.
• Provide technical leadership on ERP-related initiatives.
• Support testing, user training, and change management activities.
• Coordinate with external consultants and software vendors where required.
• Any other duties as reasonably requested., * Plant conditions necessitate exposure to heat, cold, dust, hot objects, and loud noises within our manufacturing environment. Full Health and Safety training and PPE provided for all conditions.
• The successful candidate must follow defined escalation process and take appropriate action relating to poor Quality, Cost & Delivery performance
• There is a requirement to act on behalf of “the company” during internal, supplier and customer meetings, representing the company’s best interests at all times.

• Minimum 5 years’ experience supporting and developing QAD 2014SE.
• Strong experience with:
• Progress OpenEdge / ABL (4GL).
• Progress Database Administration and Maintenance.
• Linux administration and troubleshooting.
• EDI systems and integrations.
• Customer and Supplier Portal support.
• Experience supporting manufacturing ERP processes.
• Strong understanding of enterprise application integration concepts.
• Database performance tuning and optimisation experience.
• Experience with backup, recovery, and disaster recovery procedures.

Business Skills:

• Strong analytical and problem-solving abilities.
• Ability to engage effectively with both technical and non-technical stakeholders.
• Experience translating business requirements into technical solutions.
• Excellent communication and documentation skills.
• Ability to manage multiple priorities in a fast-paced environment.

Desirable Experience:

• Automotive industry experience (OEM, Tier 1 or Teir 2 supplier).
• Microsoft SQL Server administration and development.
• Microsoft Platforms: Power Apps, Power Automate, Power BI.
• Experience with API integration and web services.
• Knowledge of manufacturing execution systems (MES).
• ITIL foundation knowledge.
• Experience within a manufacturing environment, preferably automotive, including familiarity with:
• Lean manufacturing processes.
• EDI standards such as EDIFACT, VDA and Odette.
• Customer scheduling and sequencing.
• Supply chain and logistics operations.
• Production planning and inventory management.
• Quality and traceability requirements., * Experience within a manufacturing environment, preferably automotive, including familiarity with:
• Lean manufacturing processes.
• EDI standards such as EDIFACT, VDA and Odette.
• Customer scheduling and sequencing.
• Supply chain and logistics operations.
• Production planning and inventory management.
• Quality and traceability requirements.

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.