DevOps Engineer

We are IT Recruitment Specialists partnered with a massive Global Consultancy who require a Devops Engineer for one of their clients. This will be a 6-month contract based in London.

The Platform Operations Engineer is accountable to the Director of Platform Operations, key responsibilities include:

• • Learning the client’s and Legal Anywhere’ s products and services and providing 1st -3rd level support
• Day-to-day operational and functional support of the client’s applications and the underlying infrastructure following established processes and procedures.
• Own and provide level 3 technical analysis / support for customer incident tickets
• Quickly respond to high impact application incident / service outages, to assist in issue diagnosis and service restoration
• Carry out release deployments for the application
• Liaising with the development team and support team to provide solutions to problems or issues.
• Provide deep dive analysis on application problems, document root cause, assist in the creation of incident reports and suggest / help implement proactive activities to help avoid future occurrence.
• Maintaining application stability and integrity by Identifying enhancements to improve supportability, operability or performance of supported application(s)
• Setting up servers and applications according to specifications
• Identify and help implement continuous improvement initiatives within the IT Operations team
• Platform performance monitoring and optimisation including networking layer, storage layer, OS/Application layer. Identify bottlenecks single points of failure etc.
• Complete assigned project work within defined timescales
• Monitoring and responding to alerts from applications and infrastructure systems.
• Identify and assist in the development of the knowledge base documents to help streamline and the restoration of all issues.
• Microsoft Windows Server 2016 administration, troubleshooting
• Strong experience of multi-site high availability design, configuration and administration of Microsoft Windows Server 2016 virtual infrastructure
• Virtual networking (Hyper-V)
• Hyper-V clustering technologies e.g. Failover Clustering, Cluster Shared Storage, Storage Spaces Direct, iSCSI, RDMA
• Assist in the continual improvement of the infrastructure, network monitoring and alerting systems
• Assist in the design, implementation and testing of the client’s High Availability and disaster recovery systems across multiple datacentres around the globe.
• Participate in the creation and maintenance of the technical architecture and operational documentation
• Administration and maintenance of firewall and switches, VLANs, NIC teaming, LACP The candidate

• Self-starter, methodical, collaborative, comfortable taking ownership, adapting to change and learning quickly in a fast-paced team with minimal supervision
• Excellent written and verbal communication skills.
• Windows Server 2016, Hyper-V, System Centre Suite, PowerShell, PowerShell DSC. DNS / AD.
• Various storage system experience (fibre, iSCSI, CSV’s, Storage Spaces, Local)
• Designing and implementing virtual networking infrastructure and the ability to carry out low level troubleshooting.
• Ability to analyse application and server logs, error interpretation
• To work well under pressure, both autonomously and as part of a team
• Proven problem-solving ability
• Excellent written and oral communication
• Experience with automation and configuration management tools like PowerShell DCS, Ansible, CHEF, Puppet
• Experience developing and implementing logging and monitoring systems like ELK, SPLUNK, NAGIOS, SCOM etc

• Data centre experience. Cable management, rack mounting, etc. Essential Skills

• Typically 5 years’ experience of supporting web application systems
• Experience of ITIL processes and practises
• Thorough and logical with attention to detail
• Experience managing the operating applications in Azure and AWS
• Good understanding of Infrastructure technical architecture