IT Support Technician

BRAINY IT SOLUTIONS LLC

Wytheville, VA, United States

about 1 month ago

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Role details

Contract type

Temporary contract

Employment type

Part-time (≤ 32 hours)

Experience required

1 year minimum

Compensation

$52,000.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Windows Active Directory Microsoft Outlook Computer Networks User Environment Management Wide Area Networks Wi-Fi Technology Laptops

Job description

Provide Desktop Support Level 1 services.
Deliver face-to-face customer support.
Install and troubleshoot PCs and laptops.
Manage Active Directory users and permissions.
Install and support hardware and software.
Work with ticketing tools and asset management systems.
Troubleshoot LAN, WAN, and Wi-Fi issues.
Support Microsoft 365 and Outlook environments.
Troubleshoot network printers.
Provide VIP user support.
Perform rack and stack activities and server room support.
Deliver remote hands support and basic cabling activities.

Requirements

Desktop Support / End User Computing
Active Directory
Microsoft 365 & Outlook
Hardware & Software Installation
LAN/WAN/Wi-Fi Troubleshooting
Network Printer Support
Asset Management
Ticketing Tools
Rack & Stack
Remote Hands Support
Basic Cabling Knowledge
Strong Customer Service Skills

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