Network Operations Engineer

is seeking a to support a large government contractor in . The Network Operations Engineer will support mission-critical Defense Information System Network (DISN) services by monitoring, troubleshooting, and restoring global network connectivity across transport and IP infrastructure in a 24x7 operations environment.

• Monitor and operate mission-critical DISA Global Information Grid (GIG) and Defense Information System Network (DISN) infrastructure
• Configure, analyze, and support customer circuits across optical transport equipment, routers, switches, and electro-optical multiplexers
• Perform real-time circuit rerouting and alternate path restoration during planned maintenance and unplanned network outages
• Monitor network alarms using enterprise network management and monitoring platforms
• Troubleshoot and resolve network outages, degradations, and performance issues while minimizing operational impact
• Execute change management activities including hardware replacements, software updates, configuration changes, and ASI management
• Document incidents, outages, troubleshooting efforts, escalations, and resolutions using enterprise incident management tools
• Collaborate with customers, government agencies, network engineers, and operations teams to ensure maximum network availability
• Analyze transport and IP network performance while identifying opportunities for service improvements
• Support mission-critical network operations in a 24x7 shift environment while adhering to operational procedures and service level objectives

• Experience supporting enterprise IP and transport network operations
• Strong understanding of routing, switching, and network topologies
• Experience troubleshooting Cisco and/or Juniper network environments
• Experience supporting optical transport networks, MPLS, SDH/SONET, Time Division Multiplexing (TDM), or MSPP technologies
• Experience utilizing network monitoring and incident management tools
• Ability to work a 24x7 rotating shift schedule

• Bachelor’s degree with 4+ years of relevant experience; equivalent military or professional experience may be considered

• Experience supporting DISA, DoD, or military network operations environments
• Tech Control Facility or Cyber Transport experience
• Experience with carrier circuit provisioning and telecommunications vendors
• Experience with IP transport architecture and enterprise backbone networks
• Experience with SolarWinds, Jira, or similar network monitoring and ticketing platforms
• Experience supporting Network Operations Centers (NOC), Telecommunications Operations Centers (TOC), or carrier operations
• Familiarity with alarm surveillance, fault management, performance management, LAN operations, and change management
• Proficiency with Microsoft Office Suite including Outlook, Excel, Word, PowerPoint, and Microsoft Teams

• Compensation: $30/hr - $45/hr
• Comprehensive Benefits Package including Medical, Dental, Vision, 401(k), PTO, and Paid Holidays