Infrastructure Engineer Principal

We are seeking a highly skilled Senior Infrastructure Platform Engineer to join our enterprise technology team. This role is responsible for operational support of complex infrastructure platforms and services, and requires proficiency across application, compute, network, and cloud-relevant technologies.

You will play a critical role - supporting reliable, scalable, and secure technology solutions, while partnering with architecture, engineering, and business teams to ensure alignment with enterprise standards and operational excellence., What you’ll do:

• Principal operational support resource for complex infrastructure solutions across hybrid environments

• Perform advanced analysis, performance tuning, and root cause troubleshooting

• Ensure adherence to change, incident, and problem management processes

• Develop and maintain technical documentation, including standards, procedures, and architecture diagrams

• Drive improvements in automation, monitoring, and observability

• Support enterprise patching and vulnerability management efforts

• Collaborate with engineering teams, architects, and business stakeholders to improve operational readiness and service reliability

• Contribute to governance and support models across private, public, and hybrid cloud platforms

• Mentor team members and provide technical leadership across initiatives

• Strong experience with Web and Application Server platforms

• Hands-on expertise in JVM administration, monitoring, and performance tuning

• Experience with message queuing technologies (e.g., IBM MQ or equivalent)

• Knowledge of PKI and machine identity management

• Experience with container platforms (OpenShift, EKS, ROSA)

• Understanding of server load balancing (SLB) concepts and administration

• Familiarity with infrastructure automation and scripting strategies

What We’re Looking For:

Education:

• Bachelor’s degree in computer science, engineering, or related technical field is required.

Experience:

• 7 years of relevant work experience is required.
• An equivalent combination of education and related experience may be considered.

Preferred Qualifications:

• Experience working in hybrid cloud environments

• Exposure to enterprise-scale monitoring and operational support models

• Proficiency with observability tools such as Dynatrace and Splunk

What You Bring:

• Strong analytical and problem-solving skills with the ability to operate independently

• A proactive mindset focused on reliability, performance, and continuous improvement

• Excellent communication and collaboration skills across technical and non-technical teams

• Ability to lead initiatives, influence outcomes, and drive accountability in a cross-functional environment

Pulled from the full job description

• Tuition reimbursement

At AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you’re passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!