Sr. Project Manager (Infrastructure & Infosec)

In this critical leadership role, the Sr. Project Manager is responsible for the end-to-end delivery of a diverse project portfolio that bridges physical infrastructure and operational technology services. The portfolio includes high-stakes “bricks and mortar” construction projects - such as building out network and A/V infrastructures for new offices or managing complex moves and expansions - and technology innovation initiatives. Additionally, this role ensures the operationalization of projects within the ITSM practice, BC/DR program, and the Global Tech Support Desk. Project & Portfolio Management *Project Intake & Governance: Partner with PMO leadership to drive data-driven portfolio decisions, establishing rigorous go/no-go criteria that align investment with business strategy. *Prioritization & Optimization: Evaluate project value to prioritize and allocate resources effectively, ensuring work begins at the optimal time. *Portfolio Planning: Develop project sequencing and timing, considering resource constraints and interdependencies. *Resource Capacity Planning: Assess resource utilization against available capacity and allocate resources accordingly. *Portfolio Intelligence: transform raw project data into actionable insights for executive leadership, providing transparency into portfolio health, value realization, and strategic alignment. *Value Management: Evaluate, measure, and track project benefits at the portfolio level. *Communication: Clearly communicate all aspects of project and portfolio progress to relevant stakeholders. Risk & Change Management

• Assess Risk: Assess and manage portfolio-level risks, dependencies, and critical paths. *Change Management: Manage changes to project scope, schedule, and costs using appropriate verification techniques Product & Requirements Management *Requirements Elicitation & Analysis: Collaborate with product owners and stakeholders to gather, document, and analyze business requirements, translating them into clear, actionable user stories. *Backlog Management: Assist the Product Owner in managing and prioritizing the product backlog, ensuring stories are well-defined, appropriately sized, and ready for development. *Documentation: Create and maintain essential documentation, including user stories, acceptance criteria, and process flows. *Testing Support: Partner with the development team to define test cases and acceptance criteria, and lead User Acceptance Testing (UAT).

• Requirements: Ensure projects meet business requirements and compliance standards (e.g., security, privacy, and regulatory).

• 7-10+ years of experience leading enterprise IT infrastructure, cybersecurity, and technical services projects and portfolios from planning through implementation.
• Strong experience delivering infrastructure, network, cloud, office buildout, relocation, A/V, telecommunications, and operational technology projects in complex enterprise environments.
• Proven leadership of cybersecurity initiatives, including security implementations, risk management, governance, compliance, and Business Continuity / Disaster Recovery (BCDR) programs.
• Experience managing project portfolios, resource planning, project intake, prioritization, governance, budgeting, executive reporting, and cross-functional teams including vendors, contractors, and stakeholders.
• Strong understanding of ITIL and ITSM practices, including incident, problem, change, and service management, preferably supporting enterprise service desk operations.
• Proficiency in both Agile/Scrum and Waterfall methodologies, with experience facilitating project delivery across infrastructure and technology initiatives.
• Hands-on experience with Jira, Confluence, and Smart sheet for project planning, reporting, documentation, and execution.
• Strong knowledge of network infrastructure, including WAN/LAN, circuit installations, telecom providers, server environments, cloud migrations, and infrastructure deployment projects.
• Exceptional executive presence with the ability to translate complex technical concepts into business outcomes, communicate risks, and provide strategic updates to senior leadership.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

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Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.