Wireless Network Operations Center Lead

We are seeking a Wireless Network Operations Center Lead to join our team supporting a national law enforcement agency NOC., Wireless Network Operations Center Lead is responsible for coordinating the scheduling for the Wireless Network Operations Center group supporting Cellular Over the Horizon Enforcement Network (COTHEN) and Land Mobile Radio (LMR. Service). Serve as the lead point of contact (POC) for government and customers seeking technical assistance. Coordinate training for new contractor position and provide documentation for daily, weekly and monthly reports from the ticketing system and databases.

• At least Ten (10) Plus years of experience with tactical communications integration, testing, programming, troubleshooting, and design.

• Three (3) Plus years of experience in tactical communications Project 25 (P25) integration, installation, operations, maintenance, repairing and maintaining P25 infrastructure equipment.

• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.

Education

• Bachelor’s degree in related technical field or equivalent experience, + Oral Communication

• Written Communication

• Strategic Thinking

• Technical Expertise

• Initiative

• Foster Innovation

• Results Oriented

• Teamwork, The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

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