UX designer

As a UX Designer, you will define a user experience among the vendors, retailers, and our operating managers who utilize our B2B fashion e-commerce platform.

A UX designer will make a plan for a new service or feature with a product manager. A UX designer’s role is to identify plans to improve customer’s experience and design how it will work on our service considering the interaction between front and back-end.

Based on the service requirement, a UX designer will define a use case for each type of users, and design a creative, effective and intuitive solution considering the latest trend of e-commerce user interfaces, .

A UX designer will collaborate with UI designers, product managers, strategist, developers and data analyst to improve the user experience. This position requires insights for the B2B e-commerce market place/its customers, a data-driven approach and detailed understanding of the online product development process including PC and mobile environment.

• Create and design UX and service process for new or existing features including a concept or specification of front-end.
• Conduct research and interviews, analyze findings, archive results, and distribute results across teams as needed.
• Draft use-case diagram, customer journey maps, service blueprints, requirements specifications, wireframes, or prototypes for new and existing products and processes.
• Design logic and policy for the process of service.
• Finalize the UX wireframe for the front and back-end service page for our business including mobile environment.
• Support feasibility check and logical resolution by collaborating with the development team.
• Collaborate with the UI design team on defining direction of user flows and interface design.
• Collaborate with the quality assurance team to confirm that the results are developed following defined policy and guideline.
• Supporting product manager, co-manage projects until the product is released.
• After releasing, support product manager and co-manage product lifecycle day-to-day.
• Monitor service to evaluate its performance and feedback.

3+ years working as a UX designer in e-commerce business

• Bachelor’s degree in related major (Design, HCD, etc.), or related experience
• Analytical and creative design thinking skills to find and resolve problems logically
• Advanced knowledge of Adobe Creative Shite, Figma, Sketch, Invision or other related tools
• Excellent written and verbal communication skills in English
• Excellent communication skills to collaborate with multi-functional teams
• Ability to present effectively to groups of people
• Portfolio/work samples with relevant work, Exposure in the B2B or B2C e-commerce platform service
• Exposure in the fashion industry
• Exposure in data analytics
• Knowledge of Web technology such as HTML, CSS and coding frameworks
• Written and verbal communication skills in Korean