Data & Operations Coordinator
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Job description
We are looking for a highly organised, detail-oriented, and proactive Data & Operations Coordinator to support our day-to-day business operations and internal systems., · Maintain, optimise, and improve the company’s internal databases and data structure to ensure accuracy, efficiency, and security.
· Enter, update, and manage customer information, accommodation details, and other operational records.
· Prepare and issue tenancy/accommodation agreements, confirmation documents, invoices, and receipts for clients.
· Manage and maintain office IT equipment, including computers, printers, and other hardware, and coordinate basic troubleshooting when required.
· Administer company IT accounts, including email accounts, network access, and onboarding/offboarding of employees.
· Set up IT equipment, software, and user accounts for new employees.
· Register, manage, and maintain company software subscriptions and user accounts.
· Manage user permissions and access rights for internal systems, operational platforms, cloud storage, and document management systems.
· Maintain backend administration for company operational systems and ensure data integrity.
· Support the CEO with operational projects and other business administration tasks as required.
· Continuously identify opportunities to improve internal workflows and operational efficiency.
Requirements
· Excellent organisational skills with strong attention to detail.
· Strong computer literacy and confidence working with databases and business software.
· Proficiency in Microsoft Office 365, Google Workspace, and cloud-based collaboration tools.
· Comfortable learning and managing multiple internal systems and software platforms.
· Good problem-solving skills and the ability to work independently.
· Strong written and verbal communication skills in English and Chinese.
· Previous experience in data management, or IT Administration is preferred.
· Experience with CRM systems, database management, Microsoft 365 Admin, Google Workspace Admin, or similar platforms would be an advantage.
About the company
CCUK Education Ltd. is one of the leading companies in the field of student accommodation and high-end education consulting in the UK. We provide instant accommodation applications for international students, and the highest quality of education services for Chinese students from secondary schools to graduates.
Our company is based in London with branch offices in Asia. We have cooperated with various of excellent private schools and local real estate agencies in the UK, to provide top consultant services focusing on British private school, undergraduate and postgraduate’s applications; British summer/winter camp applications; British school and university pre-visits; guardian services and visa application consultation; and London properties renting.
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