Solutions Engineer

• Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design
• Partner closely with product leaders to find opportunities, generate strategy, and define success
• Break down complex business challenges into clear research plans; lead the end to end research process and demonstrate strong storytelling skills to deliver significant impact to Figma’s businesses
• Harness your product mindset and storytelling chops to influence product roadmap
• Advocate for the role of Research as a strategic partner in the business process, * Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

• 7+ years of experience in UX research or user insights at a high growth B2B SaaS company
• Expertise in applying a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations
• Shown success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions
• A proven track record of gaining consensus from executive team members and cross disciplinary partners, going beyond mere research mechanics and findings to articulate a larger user story, and the “so what” to inspire action
• Experience conducting research on AI-powered features or working on teams exploring AI applications, * 2+ years in product design, user centric product management, product development, and/or front end engineering
• A familiarity and depth of experience using Figma’s products, Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer-provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000-$250,000 USD

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life-whether you’re brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you’re excited to shape the future of design and collaboration, join us!

The Figma Research team is hiring a top-tier researcher to support our core product, Figma Design, and actively develop and execute research to drive scale, tap new opportunities, and ensure Figma continues pushing innovation in design and production tooling. Because Figma Design is used by so many of the top tier software companies around the world, you will be uniquely positioned to advance the state of how product development works across the entire industry.

The ideal candidate brings a deep passion for research and strategy, raising the bar with AI led experiences, and laddering key user needs to critical product decisions and broader business impact. Partnering with Product, Design, and Engineering, you will tackle our highest impact problems, influencing company strategy for both the short and long term.

This is a full time role that can be held from one of our US hubs or remotely in the United States.