Support Analyst

Appalachian Regional Healthcare
Lexington, KY, United States
17 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$44,678.0 - $71,469.0
Working hours
Regular working hours

Tech stack

Software Applications Spreadsheets Software Documentation Information Systems Desktop Publishing Text Processing Information Technology Network Support

Job description

The Support Analyst will provide technical/analytical expertise for project coordination and network related problem resolution, and for assisting users in assessing computing needs while maintaining positive relationships through the system. Responsibilities: Provide microcomputer/network expertise to users of ARH Information Systems. Assist manager of department in preparing work plans/recommendations and assist with project tasks. Troubleshoot hardware and software throughout the system. Assess users needs for hardware and software as requested. Develop and maintain user documentation when required. Maintain up-to-date knowledge in the field so they can recommend new services, products and equipment. Continue professional development by attending education programs designed for specialty areas. Analyze the feasibility of purchasing/developing microcomputer based applications (non-clinical/non-financial) to meet specific needs. This may include the evaluation of software products. Must be available to travel as requested. Perform other duties as requested. Qualifications

Requirements

Associate Degree in Computer Science or related field with minimum of three (3) years related experience or Minimum of five (5) years related experience. PLUS Demonstrated Network experience and knowledge of basic functional desktop applications such as wordprocessing, spreadsheet, graphics, and desktop publishing software required. Must possess ability to handle multiple projects involving stressful situations, be flexible and a team player as well as possessing excellent interpersonal and organizational skills in a very fast-paced environment.

Benefits & conditions

  • $44,678-71,469 per year Sitting long periods of time. Occassional assistance with onsite deliveries up to 15lbs. Shift Monday-Friday 8:00am-5:00 pm. Job Summary The Research Financial Services depar…

  • 3 days ago +

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