Technical Support Assistant

We are seeking a detail-oriented and highly organized Administrative Support & Data Entry Specialist to support a training program. This temporary full-time position is responsible for high-volume data entry, document management, administrative support, and basic iPad troubleshooting while ensuring the accuracy and integrity of training records., Administrative & Data Entry Support

• Perform high-volume, accurate data entry into electronic systems.
• Process daily attendance records from paper forms into designated databases.
• Scan, organize, name, archive, and file documents according to established procedures.
• Track documents from receipt through completion.
• Assist with large-scale data entry projects.
• Search paper and electronic records to locate and verify information.
• Review records for missing, incomplete, or inconsistent information.
• Identify and report data discrepancies for correction.
• Prepare reports and assist with confidential administrative projects.
• Maintain organized hybrid paper and electronic filing systems.

• Operate office equipment including computers, scanners, copiers, and printers. Technical Support

• Provide basic iPad support to employees.
• Assist with connectivity, application access, and device navigation.
• Guide users through basic iPad setup and daily functionality.

• Document and report recurring technical issues for IT follow-up. General Responsibilities

• Demonstrate strong organizational and time-management skills.
• Work independently with minimal supervision.
• Maintain confidentiality of sensitive information.
• Support additional administrative projects as assigned.
• Comply with all organizational policies, procedures, safety requirements, and workplace standards, including Equal Employment Opportunity (EEO), anti-discrimination, anti-harassment, and anti-retaliation policies.

The ideal candidate is proactive, computer-proficient, capable of working independently, and flexible with rotating shifts, including occasional overnight assignments., * Previous administrative, clerical, or data entry experience.

• Experience handling confidential records.
• Experience supporting training, education, transportation, or similar operational environments.
• Familiarity with electronic document management systems.