IT Support
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Role details
Tech stack
Job description
We are searching for a student to participate in our IT Support. This opportunity is OPEN to Recent Graduates, Current Students and Alumni. Short Term Assignments of 3-4 months to design and implement practical AI and automation solutions that improve operational efficiency, reduce manual work, enhance data visibility and streamline business processes. This short-term assignment will focus on evaluating current workflows, prioritizing automation opportunities, developing proof-of-concept solutions, and delivering sustainable tools that create measurable business value. Collaboration on assignments remotely as well as on site at one of our facilities (Cincinnati, Kalamazoo, Mankato, Wilmington)., * Analyze existing business processes across functional areas including Operations, HR, Finance, Customer Service, Sales, and Supply Chain.
- Identify repetitive, manual, and time-intensive activities suitable for automation.
- Document current-state and future-state workflow designs.
- Quantify potential productivity, quality, and cost improvements.
- Develop and implement AI-enabled business solutions using MS Copilot / Cowork
Requirements
- Demonstrated experience in MS Copilot / Cowork, Power BI or similar tools.
- Experience with artificial intelligence, workflow automation, and digital transformation initiatives.
- Strong analytical and problem-solving capabilities.
- Experience mapping and redesigning business processes.
- Excellent communication and stakeholder management skills.
- Ability to work independently and drive projects to completion.
- Understanding of AI governance, security, and responsible use principles.
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