Automation Support Analyst

• Build and maintain a working relationship with Lab Owners, IT Teams and Management.
• Update the Regulatory Asset Management systems inventory of lab equipment, PC’s, software, and any other information pertinent to the environment
• Maintain daily project related communications with team
• Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment.
• Write change control requests and test plans
• Act as technical SME
• Ability to manage one’s time with minimal supervision to achieve objectives

Support:

• Audit response
• Validation
• Lab Administration
• PER requests
• Investigations
• Data backup configuration
• Software: training and advanced end user
• Data integrity assessments
• Training
• Repair systems
• Technical SME
• SOP Authoring
• Implement continuous improvement
• Write change control requests and test plans
• Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication skills
• Ability to manage one’s time with minimal supervision to achieve objectives
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

• Excellent customer service skills complimented by an ability to listen to and interpret client requests.
• Ability to troubleshoot complex technology issues.
• Strong verbal and written communication skills.
• Ability to identify, track and complete tasks for multiple projects under prescribed timeframes., * Associate degree in Computer Science or Life Science AND 2+ years of relevant technical experience including (but not limited to); Windows technologies, manufacturing systems, networking, technical writing, * Bachelor’s degree in Computer Science or Life Science
• 2 years of experience in lab environment is a plus
• Experience with scientific instrumentation

Other Requirements:

• Must be able to remains in a stationary position more than 25% of the time
• The person in this position needs to occasionally move inside and outside labs
• Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
• Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
• Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer

The annual compensation range for this full-time position is $62,000 to $93,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.