Helpdesk / Desktop Support Technician

IT Network Solutions Group is looking for a self-motivated Computer Helpdesk / Desktop Technician to provide remote and on-site customer support, installing and troubleshooting hardware/software systems at customer offices throughout the Ocala Area.

Experience in the following requested:

• Analyzing desktops hardware, software, and operating systems

• Identifying, diagnosing, and resolving issues

• Maintenance of good documentation

• Working with vendors for warranty issues

• Providing support in networked environments

• Collecting requests from customers onsite

Requirements:

• Ability to work an 8am- 5pm shift Monday- Friday

• At least 1 Year experience as a helpdesk or desktop technician

• Must be able to pass 10 year criminal background check & drug screen

• Clean driving record and valid driver’s license required

*CompTIA Certification encouraged

• Comfortable with onsite customer interaction

• Physical requirements of position: able to lift up to 70 lbs., * High school or equivalent (Preferred)

Experience:

• IT support: 1 year (Preferred)

License/Certification:

• CompTIA A+ (Preferred)
• Drivers License with a clean driving record (Required)

Health insurance, Paid time off, Vision insurance, Health savings account, Dental insurance, Life insurance, IT Network Solutions Group is an Equal Opportunity Employer with benefits for all Full time employees.

Pay: $15.00 - $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Come work for one of the most respected Managed Service Providers in FL, utilizing the latest tools to proactively support and protect business clients.