Video Teleconferencing Services Operations

• Responsible in organizing and scheduling a variety of requested VTC bridging appointments using a variety of tools and methods of connectivity make best use of available resources. Communicate the details of these appointments to all parties concerned including changes.
• Provide a competent level of technical support for handling the initial and advanced reported problems requiring troubleshooting and analysis methods. Support is primarily for the staff and secondarily extended to all VTC customers and users in the DOD that interface with USFF via VTC
• Must ensure USFF remains 98%+ operational capable and compliant with all industry, Navy and DOD mandated AV and VTC standards.
• Consults, reviews and performs VTC systems scheduling and facilitation for all VTC systems primarily within USFF Headquarters and secondarily to partner DOD organizations.
• Analyze, consult and recommend VTC repair and upgrades to increase and maintain operational efficiency and global interoperability. This extends to the USFF Maritime Operations Center.
• Responsible as for all VTC facilities to constantly oversee and monitor the daily operations and issues to ensure technical and operational problems are identified early, to receive the appropriate corrective maintenance action.
• Recommended and implement immediate solutions to known problems as they occur.
• Responsible for ensuring internal security standards are adopted and maintained for all AV and VTC systems with USFF Headquarters
• Independently plan, schedule and carry out responsibilities.
• Resolve complex problems, keeping government lead informed of controversial issues that arise.
• Provide professional multimedia presentation and VTC support which includes setup, operations, maintenance and configuration management of conference rooms, auditoriums and operations centers with these capabilities.

• In depth knowledge of VTC operations, management techniques, devices, methods, services and standards.
• In depth knowledge of specialized communications processes and techniques utilized in the interface of VTC systems. In depth knowledge of DOD and DON communications concepts, principles, practices, procedures, long range objectives and techniques applicable to VTC systems.
• In depth skill and ability to operate highly complex and modern VTC systems.
• In-depth skill in determining the feasibility of using newly developed equipment and techniques to perform specific VTC functions.
• In depth skill in facilitating high profile AV and VTC requirements in support of Four-Star Military Flag Officers and Senior Executive equivalents.
• 5 Years active and recent experience in Video Teleconferencing Call management for the DOD.
• In depth knowledge of VTC operations, management techniques, devices, methods, services and standards.
• In depth knowledge of specialized communications processes and techniques utilized in the interface of VTC systems. In depth knowledge of DOD and DON communications concepts, principles, practices, procedures, long range objectives and techniques applicable to VTC systems.
• In depth skill and ability to operate highly complex and modern VTC systems.
• In-depth skill in determining the feasibility of using newly developed equipment and techniques to perform specific VTC functions.
• In depth skill in facilitating high profile AV and VTC requirements in support of Four-Star Military Flag Officers and Senior Executive equivalents.
• 5 Years active and recent experience in Video Teleconferencing Call management for the DOD.
• Must have an active Secret clearance.
• Must have CompTIA SEC+

Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.