Repairs Administrator

Join a busy repairs administration and sales support team and be part of a world leader in medical devices, at a state-of-the-art manufacturing facility near Aylesbury. You’ll be responsible for the efficient processing of repair orders for a global customer base, central to the customer service operation.

A family run business with close to 100 years of involvement within the medical industry, they achieve substantial year-on-year revenue growth by providing the world’s best niche medical products within their field

Key Responsibilities:

1.Repair order administration: customer repairs, inbound documentation, quotations, securing approvals, shipping documentation, raise invoices.

2.Customer relations: primary contact for overseas customers.

3.Additional Duties: switchboard support, support process improvement and assist with other teams.

Experience within a sales/office administration/coordination environment

-Any industry experience within maintenance, logistics or operations would be beneficial

-IT Proficient: Excel + other Microsoft applications, ERP system experience

-Strong communication skills, confident over the phone, and can organise workloads effectively