Application Support Analyst III

Proficiency across a variety of software applications and computer systems

Identify the features, advantages and disadvantages of various software applications

Proficiency in multi-tiered architecture, design and implementation.

Researches and reviews solutions for business needs.

Designs custom application code using features of various languages and tools to code and debug programs.

Participates in projects and the development of new systems for the support of the company.

Develops and maintains systems documentation.

Works with business users and support staff to resolve problems involving custom applications.

Investigate and develop fixes for existing supported applications.

Excellent customer service and communication skills. Education:

Technical Degree or related work experience

MUST HAVE SKILLS (Most Important):

AWS experience including AWS Console – 3+ years

Linux - experience performing process, disk, and file management – 5 years

Oracle PL/SQL – 5 years

DESIRED SKILLS:

ServiceNow or Jira experience

Kibana experience

Postgres SQL

AWS experience in the areas of Security Groups

AWS Cloud Engineering experience