Strategy & Transformation - OCM - Senior Consultant

We are looking for a hands-on OCM - Strategy & Transformation Consultant with a strong Business Analyst skill set to join our transformation consulting team. This is a blended role: roughly half your time is organizational change management (stakeholder engagement, communications, training, adoption) and half is business analysis (requirements, process mapping, documentation, and turning workshop output into clear, client-ready artifacts).

You will be staffed across a range of client engagements over time - spanning industries and program types such as IT transformation, strategic IT planning and portfolio management, operating-model design, process improvement, and enterprise change initiatives. You will work alongside senior consultants and client leadership to help design and roll out new ways of working. The right person is early-to-mid career but already confident running their own workstreams - able to take an ambiguous ask, structure it, and produce polished work with light direction.

Application Consultants understand the client business process, current and future, and map it to the technologies being used, giving a demarcation of what can be achieved through a standard implementation and what would need customizations or extensions to be done to the application. They may functionally customize the application, partner with application developers to design application enhancements and extensions, and work with business users to implement process changes.

Your Role

Support business transformation initiatives through a combination of change management, business analysis, and operational excellence.

Partner with client stakeholders and project leadership to drive adoption of new processes, tools, and ways of working.

Conduct stakeholder analysis, change impact assessments, readiness evaluations, and adoption tracking activities.

Develop and coordinate change communications, training materials, playbooks, job aids, and enablement resources for diverse audiences.

Facilitate workshops, stakeholder meetings, working sessions, and feedback forums to gather requirements and drive alignment.

Elicit, document, validate, and analyze business and process requirements through interviews, workshops, and process reviews.

Map and document current-state and future-state processes, operating models, governance structures, and business workflows.

Create client-ready deliverables, including process flows, RACI matrices, governance documentation, templates, playbooks, reports, and executive presentations.

Support the design and implementation of business processes, governance frameworks, reporting structures, and performance metrics.

Track and manage actions, decisions, risks, dependencies, and open items across project workstreams.

Collaborate effectively with executive, business, and technical stakeholders, adapting communication style to the audience.

Contribute to program governance, status reporting, and overall project delivery excellence.

Leverage AI-powered tools to accelerate research, documentation, communications, process design, and business analysis activities.

Apply critical thinking and business judgment to validate, refine, and enhance AI-generated outputs.

Ensure accuracy, quality, confidentiality, and responsible use of AI and client data.

Continuously evaluate emerging AI capabilities and identify opportunities to improve team productivity, innovation, and delivery outcomes.

5+ years of professional experience blending organizational change management and business analysis (consulting, internal transformation, PMO, or IT program environments).

Demonstrated experience on at least one change management effort - stakeholder analysis, communications, and training / adoption activities.

Solid business analysis fundamentals: requirements gathering, process mapping, and clear written documentation.

Strong written and verbal communication; produces clean, well-structured documents and presentations with minimal rework.

Highly organized and self-directed - can own a workstream, manage competing priorities, and follow through to completion.

Advanced PowerPoint, Word, and Excel; comfortable with collaboration tools (SharePoint / Teams, Miro or similar).

Hands-on experience using generative-AI tools (e.g., Claude, ChatGPT, Copilot) in day-to-day work, with the judgment to verify and refine their output.

Bachelor’s degree or equivalent practical experience.

Exposure to IT operating models, portfolio / PMO, or IT governance environments.

Familiarity with change frameworks (Prosci / ADKAR, Kotter) and / or BA practices (BABOK); relevant certification a plus.

Experience in utility, energy, or another regulated industry.

Understanding of Agile, Waterfall, and hybrid delivery approaches.

Experience creating process diagrams and visual artifacts (Visio, Lucidchart, or similar).

The base compensation range for this role in the posted location is: $82,082 - $233,740

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world., Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.