Solutions Engineer

Calculated Risk Group, LLC
San Francisco, CA, United States
3 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Regular working hours
Job source

Tech stack

Programming Tools Python (Programming Language) Web Application Frameworks

Job description

The team is early, highly technical, and deeply customer-focused. They work closely with enterprise customers and are looking for a solutions engineer who can operate at the intersection of product, engineering, and go-to-market., This is a high-impact, customer-facing role for someone who is both technically strong and highly communicative.

You’ll work closely with sales, product, and engineering to support pre-sales efforts, lead technical demos, and partner with customers post-sale to ensure long-term success. Youll also play a critical role in feeding real-world customer insights back into the product roadmap., * Partner with go-to-market teams on pre-sales efforts, including leading technical calls and product demos

  • Work directly with customers to understand their technical needs and success criteria
  • Collaborate with product and engineering to build features, fixes, and improvements driven by customer feedback
  • Act as a technical point of contact across the customer lifecycle, from onboarding to renewal
  • Ensure customer satisfaction, retention, and expansion across enterprise accounts
  • Translate complex technical concepts into clear, compelling explanations for varied audiences

Requirements

Do you have experience in Technical Proficiency?, * 4+ years of experience in engineering, product, solutions engineering, sales engineering, or a related role

  • Strong technical foundation (experience with Python and/or modern frontend frameworks is a plus)
  • Comfort working directly with customers and leading technical conversations
  • Ability to own initiatives end-to-end with minimal direction
  • Strong communication skills and executive presence
  • Interest in AI systems, developer tools, or highly technical products
  • Comfort operating in ambiguous, fast-moving environments

Benefits & conditions

Pulled from the full job description

  • Paid time off
  • Vision insurance
  • Dental insurance, * Competitive salary and meaningful equity
  • Health, vision, and dental insurance
  • Flexible PTO
  • Remote-friendly / hybrid culture
  • Regular team off-sites and team events

About the company

We’re partnering with a venture-backed AI infrastructure company building tools that help teams develop, test, and deploy reliable machine learning systems. Their platform is used by both fast-growing startups and large enterprise customers to ensure AI systems perform consistently, safely, and at scale.

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