Principal Product Manager, Charlotte AI Platform (Hybrid)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex, The Product Management team is seeking an experienced Principal Product Manager to lead our flagship Charlotte AI Platform. You will partner closely with Engineering, Design, and other PM leaders to build critical platform capabilities that power CrowdStrike’s AI-driven solutions. The Platform touches every Falcon module and serves thousands of CrowdStrike developers as they implement advanced capabilities for our customers. Success means delivering a developer-first platform that empowers CrowdStrike teams to integrate high-impact GenAI features into customer-facing products.

This role is hybrid, on-site at one of the posted locations: Crystal City, VA; New York City; Austin, TX or Toronto, Canada.

NYC and Toronto Locations: This role is hybrid, requiring 2-3 days per week on-site in our office once the development center is established.

What You’ll Do:

• Define the Platform Vision: Drive the strategy, roadmap, and requirements for the GenAI platform, balancing platform capabilities, scalability, cost, and performance.
• Create Exceptional Developer Experiences: Define the ideal “GenAI Developer Experience” to ensure that engineers and data scientists can seamlessly leverage our AI frameworks and services.
• Drive Cross-Functional Delivery: Work closely with multiple internal stakeholders-including engineering, data science, and business units-to deeply understand their use cases and translate them into actionable product features.
• Be the Voice of the User: Provide a clear business perspective on value during day-to-day development cycles, ensuring that our AI capabilities directly solve real security use cases.
• Champion Adoption: Work closely with internal teams to drive the usage of GenAI services across the organization.
• Be a Visible Expert: Serve as the product expert, sharing best practices, conducting product demos, and evangelizing the power of GenAI within the Falcon ecosystem.

problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you., * 7+ years experience as a Product Manager

• A deep understanding of the current AI landscape, including LLMs, agentic workflows, open-weight models, and evaluations
• Demonstrated experience working with developer tools, platforms, and APIs; a strong understanding of the “developer-as-a-customer” mindset
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Background in cybersecurity
• Proven ability to execute to plan and get things done
• Strong verbal and visual communication skills
• Exceptional problem-solving skills
• Proven ability to work effectively with both local and remote teams
• This position requires up to 20% travel to customer and CrowdStrike locations worldwide

Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.