Senior IVR & Contact Center Engineer (NICE CXone / Genesys)

NJM Insurance Group
Trenton, NJ, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
3 years minimum
Compensation
$91,021.0 - $114,806.0
Working hours
Regular working hours

Tech stack

Computer Programming Linux Genesys Information Technology

Job description

  • 10+ years of related information technology experience.
  • 5+ years of supporting telecom applications.
  • 5+ years of programming experience.
  • 3+ years of supporting Linux based application.

Compensation: Salary is commensurate with experience and credentials. Pay Range: $91,021-$114,806

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

Requirements

  • 10+ years of related information technology experience.
  • 5+ years of supporting telecom applications.
  • 5+ years of programming experience.
  • 3+ years of supporting Linux based application.

Benefits & conditions

Compensation: Salary is commensurate with experience and credentials. Pay Range: $91,021-$114,806

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

Apply for this position

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

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