ERP/CRM consultant

We are looking for an experienced ERP/CRM consultant to support a retail organization in Topeka, Kansas with the optimization of its Infor environment. This Long-term Contract position focuses on evaluating current data intake methods, clarifying core workflows across multiple business entities, and designing a more efficient approach for bringing customer data into Infor Facts. The ideal candidate will combine application architecture expertise with strong process documentation skills and a practical mindset for improving manual operations., Assess the existing Infor Facts setup used across three retail businesses and identify opportunities to simplify and strengthen data handling practices. Partner with the internal IT lead to review how customer-supplied data is received, transformed, and entered into the ERP platform. Analyze current manual upload activities and define a scalable architecture for a more efficient ingestion process. Document business-critical workflows, system dependencies, and process gaps to create a clear operational baseline. Design recommendations for automating data reconfiguration and import routines within the current application landscape. Provide architectural guidance on how the platform can better support ongoing retail operations and future functional enhancements. Translate business and technical needs into practical solutions that improve reliability, consistency, and visibility. Collaborate with stakeholders to prioritize improvements and establish a roadmap for sustainable process optimization.

Hands-on experience working with Infor solutions in a consulting, architecture, or enterprise application support capacity. Strong background in application architecture with the ability to evaluate existing system designs and recommend improvements. Demonstrated experience documenting workflows, business processes, and technical requirements in complex environments. Proven ability to work with imported customer data, data mapping, and system upload processes. Understanding of ERP operations within a retail setting and the challenges of supporting multiple business units. Ability to operate independently while partnering effectively with a small internal technology team. Strong analytical and problem-solving skills with a focus on process improvement and automation opportunities., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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