Software Developer, Senior

• Providing all customers with courteous, responsive, accessible, and seamless quality services
• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions, Responsible for defining and improving user business requirements through technology while leading the design, development, and support of enterprise data solutions. This role provides advanced technical leadership in application development, data integration, and data pipeline engineering to support a centralized data ecosystem. The Software Developer Senior leads efforts to design scalable data pipelines, integrate systems across the organization, and ensure data is accurate, accessible, and ready for advanced analytics and AI initiatives., Application Development & System Integration

• Develop and maintain custom applications, interfaces, and configurations either in AWS/Cloud environments or on-prem.
• Support integration of business systems, including asset management, GIS, and customer platforms
• Design and implement APIs to integrate third-party systems
• General knowledge/understanding of development and support of solutions in the cloud, on-prem, or cloud-to-cloud environments
• Serve as a technical expert in work and asset management systems

Data Engineering & Data Pipeline Development

• Design, build, and maintain ETL/ELT data pipelines
• Ensure data quality and performance for analytics and AI use
• Support development of AI-ready datasets
• Implement data governance and monitoring practices

Business Analysis & Solution Design

• Partner with stakeholders to define requirements
• Perform systems analysis and recommend improvements
• Lead design sessions and evaluate technologies
• Provide advanced support for applications and data systems
• Troubleshoot issues and coordinate resolutions
• Develop and execute test plans
• Maintain system security and data integrity

Leadership & Project Coordination

• Lead projects, including scope and schedule
• Provide guidance to team members
• Support business case development
• Performs related work as required.

Do you have a valid Driver’s License license?, Do you have experience in Software engineering?, Do you have a High school diploma or GED?, Required Education and Experience

• High School Graduate or Equivalent
• Seven (7) experience in application development, business analysis, requirements definition, and information technology support

OR

• Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a directly related field
• At least three (3) years of experience in application development, business analysis, requirements definition, and information technology support, * Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a directly related field
• At least three (3) years of experience in application development, business analysis, requirements definition, and information technology support
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities

Required Licenses or Certifications

• NC valid driver’s license, * Knowledge/Experience with ESRI
• Knowledge/Experience with Boomi
• Knowledge/Experience with AI & Data Warehousing
• Cityworks AMS, Respond, PLL, Public Access, Cityworks Plug-Ins
• Web and Application development with .NET (framework and Core C#) and Python
• JavaScript, HTML, CSS, XML
• SQL for SQL Server
• Extract, Load, and Transform procedures for data (SSIS, Python)
• Familiar with Agile procedures
• Proficient in API & SDK integration technologies
• SQL Server Reporting Services (SSRS), Crystal Reports
• Relational database concepts and designs
• Principles and practices of business analysis and business process improvement
• Client-server technology and applications, basic database structure, technical systems analysis, and design
• Information technology best practices, standards, and terminology
• Project management life cycle
• Software testing and quality assurance practices
• English grammar, spelling, and punctuation
• Modern office procedures, methods, and computer equipment
• System life cycle management

Skill in:

• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
• Performing a variety of duties, often changing from one task to another of a different nature
• Project coordination/management
• Analysis and troubleshooting
• Customer Service
• Leadership
• Delivering group and one-on-one training

Ability to:

• Meet the schedules and deadlines of the work
• Understand and carry out oral and written directions
• Accurately organize and maintain paper documents and electronic files
• Maintain the confidentiality of information and professional boundaries
• Communicate effectively, both orally and in writing
• Ability to communicate technical expertise to all levels of users
• Evaluate software to determine efficiency, reliability, and compatibility with existing systems
• Research, develop, and document technical design specifications
• Plan, develop, and write operational procedures and manuals
• Generate reports on financial and budgeting decisions
• Identify opportunities for organizational or process improvement

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The salary for this position is $108,363.60 to $120,403.99 commensurate with experience, The City of Charlotte provides a comprehensive benefits package to eligible employees.

The City of Charlotte is a drug and alcohol-free workplace.