PC Technician

• Troubleshoots, repairs, installs, and maintains PC-related hardware on the network
• Organizes and prioritizes requests for service and on an as-needed basis; works with vendors to resolve hardware and software problems
• Visits departments throughout the company to troubleshoot, repair, and maintain data equipment problems, including workstations, portable/laptop computers, scanners, monitors, printers, telephones, and other peripherals
• Delivers, sets up, and assists in the configuration of end-user PC desktop hardware, software, and peripherals
• Tracks inventory by staff member and workstation and ensures this information is updated and accurate in the call tracking system
• Diagnoses and resolves end-user network or local printer problems, PC hardware problems and server, email, internet, dial-in VPN, and local-area network access problems
• Plans, schedules and coordinates new operating systems releases, security patches, and preventative maintenance changes
• Coordinates work orders for the installation of new equipment and recycles old equipment; ensures all necessary software and data is migrated and network connectivity is established

Do you have experience in Microsoft Office?, Do you have a High school diploma or GED?, * Service: We align our actions and decision making with the organization’s guiding platform keeping our patients at the center of all we do.

• Change Agent: We support and contribute to positive change in the organization.
• Communication and Interpersonal Relations: We communicate honestly and with compassion to build connections with our patients and each other.
• Effectiveness: We take ownership of work, doing the right thing for our customer and doing it well., * High school diploma or GED required
• Associate’s degree in Computer Science or related field from a two-year college or technical school or equivalent preferred
• One year of experience in a similar position and/or performing similar tasks preferred
• Advanced working knowledge of Microsoft and Google suites
• Basic working knowledge of EMR systems preferred

Environmental/Working Conditions:

Working environment is in an office/clinic setting. Frequent work outside of business hours including evenings and weekends.

Physical/Mental Demands:

• Sit, stand, walk, stoop or kneel, crouch or crawl, and climb stairs for extended periods of time.
• Requires lifting, carrying and/or moving objects in a manner consistent with most office environments (generally, no more than 10 pounds on a frequent basis and 20 pounds on an occasional basis).
• Finger dexterity for typing on a keyboard and using a mouse for extended periods of time; ability to twist hands or wrists repetitively.
• Possess full range of motion in shoulders and arms, including reaching above or below the shoulder.
• Vision (e.g., depth perception, color vision, strong vision up close); hearing (e.g., high pitch sounds, soft or distant sounds).

2.92.9 out of 5 stars Elgin, IL 60123 $55,785.60 - $75,462.40 a year