Test Centre Administrator (Worthing, West Sussex, UK) (25331)

This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment., In this important position, you will be required to:

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with all exams testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
• Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.

This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).

You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.

• The Worthing Test Centre operates on Tuesdays, Wednesdays, and alternate Thursdays from 7:30am to 4:15pm . On the alternating fortnightly schedule, the centre operates on Thursdays from 10:30am to 7:15pm and Saturday mornings from 7:30am to 12:15pm .
• Shifts may start at either 7:30am or 10:30am and are typically 5.75 or 8.25 hours in duration.
• You will be contracted to work a minimum of 8.25 hours per week ; however, actual hours are expected to vary between 11 and 25 hours per week , depending on business requirements.
• We are looking for a flexible individual who can provide additional cover at short notice to support periods of sickness absence, annual leave, and other operational requirements. Successful candidates will be expected to be available to work Tuesdays, Wednesdays, Thursdays, and Saturdays in line with the centre’s operating schedule.
• As candidates begin arriving from 7:30am , reliable and punctual attendance is essential. Travel distance and the ability to arrive on time for early starts will therefore be an important consideration during the recruitment process.
• The rate of pay is £13.60 per hour , paid monthly in arrears .

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do. It’s who we are. To learn more: We are Pearson.