Computer Systems Analyst
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Role details
Tech stack
Job description
Computer Systems Analyst is a remote review track for evaluating AI outputs across computer systems analyst specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it., * Review AI outputs against current computer systems analyst specialist operations workflows, playbooks, and firm policy for Computer Systems Analyst assignments.
- Grade tone, escalation logic, and stakeholder fit on a structured rubric.
- Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
- Capture the right next step so the modeling team can train on it.
- Adjudicate disputed treatments against published playbooks or firm guidance.
- Maintain reviewer-quality scores in inter-rater calibration cycles., * Grade a model’s response to a real computer systems analyst specialist operations ticket and rate workflow, tone, and escalation.
- Flag a missed escalation with the right severity tag and corrected next step.
- Adjudicate a disputed playbook call between two reviewers using firm guidance.
- Audit a 25-row batch for rubric consistency and report drift to the program lead.
Requirements
- Direct working experience in computer systems analyst specialist operations on real teams for Computer Systems Analyst work.
- Comfort applying multi-page rubrics consistently across long batches.
- Clear written reasoning that names the policy or workflow being applied.
- Strong attention to detail and the ability to flag when a prompt itself is the problem.
- Reliable async availability for at least 10 hours per week., * Prior experience training, calibrating, or QA-ing operations teams.
- Familiarity with AI-assisted workflow tooling and its failure modes.
- Bilingual experience for cross-region operations.
Skills
- Operational review
- Policy adherence
- Workflow judgment
- Stakeholder communication
- Computer Systems Analyst specialist operations
- attention to detail
- cross-functional collaboration
- curiosity
- data privacy
- Dynamics
- ERP systems
- GSAP
Work model
Remote - US-eligible. Remote · Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US.
Benefits & conditions
$60-$120 / hr
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