Senior Epic MyChart Analyst

Required:

• Epic MyChart certified with 5+ years of hands-on Epic MyChart analyst experience

• Experience with MyChart Bedside.

• Prior experience supporting day-to-day MyChart operations.

• Experience troubleshooting MyChart issues in a live production environment.

• Ability to work independently and quickly ramp into an active support environment.

• Healthcare IT experience, preferably with a hospital or health system.

• Strong communication skills and ability to work remotely with limited oversight.

Strongly preferred:

• Experience supporting MyChart Bedside expansion or rollout work.

• Ability to start quickly.

• Prior experience covering for a lead analyst or stepping into urgent backfill situations.

Nice-to-Haves

• Experience with patient portal optimization.

• Experience supporting MyChart workflows across multiple hospitals or facilities.

• Experience working with lean internal teams.

• Familiarity with MyChart mobile/digital patient engagement workflows.