Salesforce & Data Systems Specialist

• Assist the Salesforce and Data Systems Manager with day-to-day system management, data analysis, Salesforce solutions, automation, and other process improvements.
• Leverage a range of technical systems including, but not limited to, Salesforce, Excel, AWS, and platforms supporting the school matching algorithm to maintain, optimize, and enhance Enroll Indy’s enrollment infrastructure.
• Support training of school leaders and families on how to use Enroll Indy systems.
• Create school-level Salesforce dashboards to improve school user experience.
• Support Salesforce and Data Systems Manager on developing data analyses specific to enrollment policy initiatives.
• Develop and run system-level reports with basic data on Unified Enrollment results, including family participation rates and percentage matched to top choice.
• Assist with answering calls made to the Enroll Indy enrollment hotline during busy seasons.
• Perform other related duties as assigned by the Salesforce and Data Systems Manager and/or Executive Director.

• Bachelor’s degree required
• Advanced proficiency in Microsoft Excel, with experience cleaning, analyzing, managing, and processing large data sets using complex functions
• Strong analytical, problem-solving, and quantitative skills
• Ability to synthesize complex data into clear, concise written and verbal communication
• Comfortable working in a fast-paced environment, delivering accurate data and timely resolutions
• Curious, investigative, and solutions-oriented
• Self-motivated with strong prioritization and time management skills
• Exceptional customer service and collaboration skills
• Demonstrated commitment to equity and efficiency in family-facing systems
• Knowledge of Indianapolis’ education landscape is a plus
• Bilingual in English and Spanish preferred, * Bachelor’s (Required)

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, The Salesforce & Data Systems Specialist role is a full-time, Monday-Friday, salaried position with generous PTO and benefits such as medical, dental, and vision coverage, in addition to a 401k plan and optional life insurance plan. The salary range is $45,000 - $55,000 annually, depending on experience. The position is considered hybrid/remote. This role works virtually with an Enroll Indy-provided computer, hotspot, and $50 off internet/phone services each month. Occasional attendance for in-person meetings or school enrollment events may be required., * 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance