UX/Product Designer

We are seeking a highly creative and experienced Senior UX/Product Designer to lead the design of modern customer-facing digital experiences across web, mobile, and AI-powered applications. This is a Contract-to-Hire opportunity for a hands-on design leader who is passionate about creating intuitive, scalable, and engaging user experiences.

The ideal candidate has a strong product mindset, excels in solving complex user problems, and has experience designing modern consumer-facing digital products. This role will collaborate closely with Product Management, Engineering, and business stakeholders to define and deliver exceptional digital experiences that drive customer engagement and business growth.

Responsibilities

· Lead the end-to-end UX and UI design process for responsive web, native mobile, and AI-powered applications.

· Design intuitive customer journeys, user flows, wireframes, interactive prototypes, and high-fidelity user interfaces.

· Partner with Product Managers to translate business objectives and customer needs into innovative product experiences.

· Collaborate with Engineering teams to ensure design feasibility and high-quality implementation.

· Design AI-assisted user experiences, including conversational interfaces, intelligent recommendations, personalized workflows, and digital assistants.

· Conduct user research, usability testing, heuristic evaluations, and customer interviews.

· Create and maintain scalable design systems, reusable components, and design standards.

· Use customer analytics and A/B testing results to continuously improve user experiences.

· Advocate for user-centered design while balancing business goals, technical constraints, and delivery timelines.

· Stay current with emerging UX methodologies, AI technologies, accessibility standards, and modern design trends.

· 8+ years of UX/Product Design experience.

· Strong portfolio demonstrating end-to-end product design across modern web and mobile applications.

· Expert proficiency with Figma and modern prototyping tools.

· Experience designing responsive web and native mobile applications (iOS and Android).

· Strong understanding of user-centered design, interaction design, information architecture, visual design, and usability principles.

· Experience conducting user research and translating insights into design improvements.

· Experience building and maintaining design systems.

· Excellent communication and stakeholder management skills.

· Experience working in Agile product development environments.

Preferred Qualifications

· Experience designing AI-powered or AI-assisted applications.

· Experience with conversational UX, AI copilots, or intelligent workflow applications.

· Familiarity with Generative AI technologies such as ChatGPT, Microsoft Copilot, Claude, or Gemini.

· Experience with accessibility standards (WCAG).

· Experience with analytics platforms and A/B testing.

· Experience designing consumer-facing (B2C) digital products.