contract UX/UI Designer

This is a contract UX/UI Designer role supporting a public-facing digital platform used by a large and diverse user base. The position is hybrid within the Boston Area and embedded within a small, collaborative design group. The focus of the role is on user research, usability testing, and high-fidelity interface design, with heavy use of Figma and modern accessibility standards. This is a short-term contract engagement with consistent weekly hours.

This role is ideal for a designer who enjoys owning meaningful research-driven work and seeing their designs quickly move into production. You’ll work closely with product partners, engineers, researchers, and senior stakeholders to improve real-world digital experiences that impact a broad audience. The work emphasizes thoughtful problem-solving, accessibility, and facilitation. Offering a strong opportunity to deepen experience in service design, usability testing, and design systems while maintaining solid work-life balance., * Conducting and facilitating usability tests for web-based applications and content

• Translating research insights into accessible, user-centered UI solutions
• Designing and iterating on wireframes and production-ready interfaces
• Contributing components and patterns to an existing design system
• Reviewing UX/UI work produced by partner teams
• Collaborating with product, engineering, data, and policy stakeholders

Tech Breakdown

• 60% UX/UI Design & Prototyping (Figma)
• 25% User Research & Usability Testing
• 15% Design System Contributions & Documentation

Daily Responsibilities

• 75% Hands-on design and research work
• 15% Stakeholder collaboration and facilitation
• 10% Documentation, reviews, and design system updates

• 3+ years of experience in UX/UI or digital product design
• Strong experience planning and running usability testing
• Advanced proficiency with Figma, including high-fidelity prototyping
• Working knowledge of WCAG accessibility standards
• Ability to synthesize research findings into actionable design recommendations
• Experience collaborating with cross-functional teams

Desired Skills & Experience

• Background working in complex or highly regulated environments
• Experience contributing to or maintaining a design system
• Comfort facilitating design workshops and stakeholder sessions
• Familiarity with collaboration tools such as Miro
• Strong systems-thinking and service-design mindset