Dental Integration Manager

As Dental Integration Manager, you will own practice integrations end-to-end: from pre-close operational discovery through systems cutover, onsite training, go-live, and stabilization, until the practice graduates into our standard operations cadence. You’ll join a small, senior integrations function at the ground floor of a scaling organization, with modern tooling already in place (monday.com and our proprietary Arrows workflow platform) and a leadership team that treats integration as a strategic capability, not an afterthought. This is a build role with real ownership from day one - and real room to grow as the department scales with the organization.

What You’ll Own

• End-to-end execution of 2-4 concurrent practice integrations against ICON’s integration playbook: kickoff, systems conversion, staff onboarding and training, go-live, stabilization, and graduation.
• Pre-close operational discovery - assessing workflows, staffing, systems, and risks at prospective partner practices, and translating findings into the integration plan.
• Onsite and remote training for front-office teams on practice management systems, daily workflows, and reporting cadence.
• Cross-functional coordination across Revenue Cycle (credentialing and payor enrollment), HR (payroll and benefits transition), IT, Marketing, and Accounting - keeping every workstream on committed timelines.
• The partner relationship through integration: weekly transition calls, being the steady, trusted point of contact for the doctor and office manager during the most change-intensive months of the partnership.
• Integration status, documentation, and performance scorecards in monday.com, with lessons learned feeding back into the playbook.

• 5-8+ years in DSO/DPO practice integration, multi-site dental operations, or healthcare M&A integration - including at least two acquisition integrations you have personally owned end-to-end.
• Hands-on practice management system depth. You have led PMS data conversions and go-lives. Experience with Dentrix Ascend, Dentrix Core, Eaglesoft, and OpenDental preferred.
• Training and change-management skill. You are comfortable - and calm - teaching front-office teams under go-live pressure.
• A relationship-first style. Our partner doctors are owners. You earn adoption through credibility and trust, not corporate mandate.
• Independence. You operate confidently from written playbooks with light-touch oversight, manage your own travel and calendar, and escalate early rather than late.
• Project management discipline. monday.com experience is a plus; rigor is a requirement.

ICON Dental Partners Remote $85,000 - $90,000 a year - Full-time, Pulled from the full job description

• Pet insurance
• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off
• Vision insurance, * Base salary: $85,000 - $90,000, depending on experience.
• Benefits: Robust health and wellness offering for team members and dependents. This includes 401k with employer match, paid time off, and sick time.
• Travel: 50-75% during active integrations, concentrated around onsite training and go-live windows. Residence near a major airport within or adjacent to our 10-state footprint is strongly preferred., * 401(k)
• 401(k) matching
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Pet insurance
• Retirement plan
• Vision insurance

ICON Dental Partners is a Dental Partnership Organization (DPO) supporting 28 partner practices across 10 states - and growing fast, on pace to nearly double our footprint. We are not a traditional DSO: our partner doctors retain ownership and clinical autonomy, and our job is to make partnership genuinely worth it - through operational support, technology, revenue cycle expertise, and a team that treats every practice like the doctor’s name is still on the door. Because it is.