Business Systems Coordinator

Prudential Overall Supply, a leader in uniform and textile rental services since 1932, is seeking a Business Systems Coordinator to support the technology platforms that power our Direct Sales operations.

This is an excellent opportunity for someone who enjoys technology, problem-solving, and improving business processes. You’ll become the department’s go-to expert for business applications by learning our software systems, supporting users, coordinating projects, and working directly with software vendors. If you’re analytical, organized, and eager to build a career in business systems, project coordination, or business technology, we’d like to meet you.

What You’ll Do

• Become the subject matter expert for department business applications and software systems.
• Provide first-level support for system questions, troubleshooting, and user requests.
• Coordinate with software vendors to resolve issues and implement enhancements.
• Track support requests and ensure timely issue resolution.
• Coordinate software upgrades, implementations, and enhancement projects.
• Participate in User Acceptance Testing (UAT) for new software and system updates.
• Document business processes, testing results, and standard operating procedures.
• Develop user guides and provide training for employees.
• Monitor new software features and recommend process improvements.
• Support continuous improvement initiatives that increase efficiency and improve the user experience.
• Other duties as required.

• Bachelor’s degree in Business Information Systems, Information Technology, Business Administration, or a related field.
• Internship or 1-2 years of experience supporting business applications, enterprise software, or business operations preferred.
• Experience with software implementations, testing, help desk/ticketing systems, or project coordination is a plus.
• Strong analytical, organizational, problem-solving, and communication skills.
• Proficiency with Microsoft Office, particularly Excel.
• Ability to quickly learn new software systems and business processes while providing excellent customer support.

Pulled from the full job description

• Tuition reimbursement
• Health insurance
• 401(k) matching
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance, * Competitive Pay - Your time and hard work are valued
• Comprehensive Benefits Package - Medical, Dental, and Vision coverage
• 401(k) with Company Match
• Profit Sharing - When we do well, you do well
• Paid Time Off - Vacation, holidays, and sick time
• Tuition Reimbursement
• Paid Life Insurance
• Consistent Schedule - Monday through Friday
• Uniforms Provided
• Employee Discounts
• Career Growth Opportunities - We promote from within

Since 1932, Prudential Overall Supply has been a leader in uniform and textile rental services. We provide best-in-class solutions including uniform rental, lease, and purchase programs across a wide range of industries.

We are proud to be an essential service provider, supporting our customers and communities with reliable, high-quality service. Our long-tenured employees and strong customer relationships are the foundation of our continued success.