Infrastructure Patching Engineer

The Infrastructure & Network Patching Engineer is responsible for executing patch remediation activities across complex hybrid IT environments, including data centers, cloud platforms, distributed office locations, and operational facilities. Working within established change management, security, and maintenance procedures, this individual will deploy operating system updates, firmware upgrades, and security patches across servers, virtualization platforms, storage systems, and enterprise network infrastructure.

In addition to remediation activities, this role will support operational maturity by maintaining accurate asset inventories, developing standardized procedures, documenting lessons learned, and creating transition-ready documentation to support ongoing infrastructure operations.

Primary Responsibilities

Inventory Verification & Remediation Planning

• Reconcile physical, virtual, and network assets against authoritative inventory systems to identify missing, inactive, unsupported, or non-reporting devices.
• Review vulnerability assessments, patch compliance dashboards, vendor advisories, and platform dependencies to prioritize remediation efforts.
• Develop phased deployment strategies, maintenance schedules, pilot groups, testing procedures, and rollback plans.
• Track and document patching exceptions related to legacy systems, hardware limitations, or business-critical constraints, including required mitigation plans or risk acceptance documentation.

Patch Deployment & Execution

• Deploy operating system patches and platform updates across Windows and Linux server environments using enterprise patch management and configuration tools.
• Apply upgrades and maintenance to virtualization platforms, storage systems, backup solutions, load balancers, and infrastructure management components following established procedures.
• Coordinate and execute firmware and software updates across network infrastructure, including switches, routers, firewalls, wireless platforms, and related management systems.

Validation & Troubleshooting

• Verify backups, snapshots, system health, capacity thresholds, network configurations, and rollback readiness prior to implementing changes.
• Perform post-change validation to confirm system availability, application functionality, network connectivity, security services, and platform performance.
• Troubleshoot patching failures, agent communication issues, configuration inconsistencies, pending reboots, and compliance gaps to achieve targeted remediation objectives.

Change Management & Operational Governance

• Create, document, schedule, and close change records, including implementation plans, testing results, rollback procedures, and supporting documentation.
• Execute work within approved maintenance windows while proactively communicating risks, blockers, and critical issues.
• Collaborate with infrastructure, security, application, and operations teams to ensure adherence to security standards and least-privilege access principles.

Documentation & Service Transition

• Maintain centralized tracking of patching activities, asset ownership, target versions, compliance status, timelines, and outcomes.
• Develop and enhance operational runbooks for discovery, validation, deployment, troubleshooting, and escalation processes.
• Prepare transition documentation, including open risks, outstanding remediation efforts, support procedures, and knowledge transfer materials for long-term support teams.

Expected Deliverables

• Validated Asset Inventory: Reconciled inventory of in-scope systems, ownership, criticality, dependencies, and version baselines.
• Patching & Remediation Plan: Prioritized remediation backlog with deployment schedules, maintenance windows, and stakeholder alignment.
• Completed Remediation Activities: Successful execution of patching initiatives with documented outcomes, exceptions, and residual risks.
• Operational Reporting: Regular status reporting reflecting patch compliance, vulnerability reduction, outstanding issues, and remediation progress.
• Transition Documentation: Updated runbooks, support documentation, escalation procedures, and knowledge transfer assets to support ongoing operations.

• 3+ years of hands-on experience in infrastructure engineering, systems administration, network operations, or related IT support roles.
• Experience deploying operating system updates and security patches across Windows Server and Linux environments.
• Proficiency with enterprise patch management, configuration management, and software deployment tools.
• Working knowledge of virtualization platforms, Active Directory, DNS, DHCP, backup solutions, storage systems, and certificate management.
• Understanding of network infrastructure, including switches, routers, firewalls, VPN technologies, high-availability architectures, and change-control processes.
• Experience documenting and executing infrastructure changes within formal change-management frameworks.
• Ability to work flexible schedules, including evening or weekend maintenance windows when required., * Experience managing and updating enterprise networking, security, virtualization, storage, backup, or end-user computing platforms.
• Familiarity with vulnerability management, asset management, monitoring, ticketing, and IT service management tools.
• Experience supporting distributed enterprise environments, including multi-site operations, warehousing, retail, manufacturing, healthcare, or large-scale corporate infrastructure.
• Scripting and automation experience using PowerShell, Python, Ansible, or similar technologies.
• Exposure to public cloud platforms and hybrid infrastructure environments.

3.73.7 out of 5 stars United States Remote $45 - $55 an hour - Full-time, Contract, Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance
• Flexible spending account, Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay: $45.00 - $55.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.