Application Engineer - Cloud Services
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Role details
Tech stack
Job description
- Handle customer projects for a wallet-based solution managing digital credentials.
- Provide technical guidance and support throughout the customer integration project.
- Analyse technical issues, identify root causes, and drive resolution in collaboration with internal stakeholders.
- Coordinate closely with Product Management, Engineering, and Sales teams to ensure successful project delivery.
- Monitor project progress and proactively identify technical risks, dependencies, and mitigation actions.
- Create and maintain technical documentation and integration guides.
- Conduct technical customer workshops and internal training sessions.
Requirements
- Bachelorâs or Masterâs degree in Computer Science, Software Engineering, Information Technology, or a related field.
- 2-5 years of experience in customer application support, solution engineering, technical consulting, or a similar customer-facing role.
- Good understanding of backend integrations, APIs, mobile applications, and cloud-based services.
- Knowledge of NFC, digital wallets, transit ticketing, or secure digital credential solutions is an advantage.
- Excellent problem-solving, communication, and stakeholder management skills.
- Ability to manage multiple projects and work effectively in a global, cross-functional environment.
- Fluent in English, both written and spoken.
- Self-motivated, customer-focused, and capable of working independently.
Please note: The successful candidate may/will be responsible for security related tasks. The assignment may/will be in scope of security certifications, therefore a conscious and reliable way of working is necessary.
Benefits & conditions
For applications in Gratkorn: NXP provides market competitive compensation according to the benchmarking of the electronic and semiconductor industry. Due to the Austrian Equal Treatment Act we are obligated to state the employment group of our applicable collective bargaining agreement (CBA) âKollektivvertrag fĂźr Angestellte Gewerbe und Handwerk und in der Dienstleistungâ, this position (fulltime) is graded in Employment Group IV after 2 years. Your individual experiences and expectations will be considered in the application process. Moreover, we provide attractive benefits to our employees like home office, flexible working time, meal benefits and more.
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