IT Service Desk Engineer

Will you be our new colleague? IT Service Desk Engineer Function group Staff Barneveld 40 hours Your role We are looking for a service desk engineer for our IT department. In addition to working on the help desk, you’ll also contribute to various projects. You’ll be part of our IT Service Desk team-a hardworking but, above all, friendly group that handles a wide variety of issues from across the organization. Interested in this role? We’d love to invite you for an introductory meeting! For nearly 80 years, Moba has been creating comprehensive solutions for sorting, packaging, and processing eggs sold all over the world. Over the years, Moba has grown into a global market leader with systems in 111 different countries, processing over 1 billion eggs every day. From design, development, production, and installation to service, it all happens in Barneveld. As a company, Moba is taking significant steps toward the cloud; for example, we are currently busy with the implementation and rollout of M365. As part of the team, you’ll tackle the hardware and software challenges and issues facing our organization. Not only will you provide direct support to colleagues at the help desk, but you’ll also handle calls through our TOPdesk ticketing system. We’re looking for someone who thrives on getting complex applications up and running and resolving incidents. As we transition to Microsoft 365 and professionalize our IT processes, we’re seeking someone who preferably has knowledge of Microsoft 365, is eager to further develop their expertise in this area, and can help us take our service desk to an even higher level. Your responsibilities will include, among other things, the following tasks:

• Helping to improve and professionalize our help desk and related IT processes;
• Participating in IT projects;
• Providing first- and second-line support to Moba employees;
• Answering technical questions by phone regarding hardware, software, and landline and mobile telephony;
• Resolving technical issues, working with our system network engineers as needed;
• Writing IT manuals, work instructions, and knowledge base articles;
• Setting up workstations (installing hardware, phones, and running cables);
• Performing administrative tasks (e.g., registering hardware and licenses);

• Providing support to internal Moba colleagues regarding their workplace applications. This versatile role offers plenty of opportunities to further develop your skills in Microsoft Azure and all its components. Moba provides ample opportunities to take training programs and courses to further your professional development. Apply for a job, Excellent collective labor agreement; we participate in the Metalektro collective labor agreement;

• You will receive Extensive training and development opportunities;

• You will receive Excellent pension plan (PME);

• You will receive Various secondary employment conditions such as a national company fitness plan in the Netherlands and various group insurance policies;

• You will receive Additional activities such as monthly drinks and an active staff association., + Together, you work as a single team on the sustainable success of our customers and build strong, committed relationships.

• You do what you promise by making clear agreements, fulfilling them, and honestly seeking solutions together, so that you build trust with customers and colleagues.
• With respect, you give each other constructive feedback to grow together in a sustainable way;
• You continuously learn, improve, innovate, and challenge yourself to make a real impact for customers, colleagues, yourself, and the world around you.
• You take a proactive, structured, analytical, and solution-oriented approach to your work;
• You are decisive, goal-oriented, and certainly persistent;
• You pay attention to the details without losing sight of the big picture;
• You have a positive, professional, and customer-focused attitude. Apply for the position “IT Service Desk Engineer “

1. Your information
2. Motivation and CV First name* Insert Last name* Moba Contact Maikel Dijkland ©2026 Moba | All rights reserved

• A completed degree or internship in the field of IT;
• Several years of work experience in a similar role;
• Excellent communication skills, both in Dutch and in English;
• You have practical experience with one or more of the following IT areas: Microsoft 365, Microsoft Endpoint Manager, Exchange Online Administrator, Microsoft Teams Administrator, Windows 10, and/or laptop deployment;
• Experience creating packages in Microsoft Intune is a plus;
• You have one or more of the following certifications: MD-100, MD-101, MS-900, and/or CompTIA.