Production Support Java Developer - Onsite

Java web applications, web services, Behavior Driven Development, BDD, Test Driven Development, TDD, Cucumber, software development lifecycle, Agile Scrum, systems analysis, application design, quality assurance, enterprise systems, software development, software vulnerability remediation, version control, configuration management, continuous integration, Spring Boot, Spring Framework, Spring Security, Oracle databases, JSP, Apache, Tomcat, JavaScript, JQuery, Bootstrap, Git/Github, Maven, Spring Batch, Spring Integration, Oracle P/L SQL, MyBatis, Filenet Code, Quality tools, business operations, server applications, intranet web applications, deployment pipeline, Atlassian Jira, Back-End Services, Database Operations, application performance, data integrity, The client Production Support Java Software Developers contribute to the reliability, capability, and efficiency of our core business operations. Our support and maintenance portfolio includes a variety of critical, ongoing systems-ranging from processing monthly payments through banking institutions and enhancing online services for members, to re-engineering legacy client-server applications into modern intranet web applications.

As a Production Support Java Software Developer, you will be a vital member of our dedicated Production Support Team. Instead of rigid sprint cycles, your focus will be on ensuring system uptime, diagnosing complex production issues, and deploying critical patches and enhancements. You will work closely with a team of 4-7 technical peers, led by client business and technology leaders, alongside an experienced Technical Lead who will collaborate with you to ensure team success. Our deployment pipeline, issue tracking, and support methodologies are rooted in modern DevOps concepts and managed via Atlassian Jira.

What You’‘ll Do We enable our Production Support Engineers to work across the entire application stack to troubleshoot, patch, and optimize our systems.

Our team members are full-stack generalists who dive into every tier of an application: Production Support & Incident Management: Investigate and resolve production issues, perform root cause analysis (RCA), and implement permanent fixes. Back-End Services & Database Operations: Tune SQL queries, troubleshoot APIs, optimize application performance, and ensure data integrity. Application Monitoring & Performance: Monitor application health, analyze logs, identify bottlenecks, and proactively address performance issues. Bug Fixes & Enhancements: Develop and deploy code fixes, minor enhancements, and patches for Java applications. User Interface & Controller Logic: Modify front-end views, update controller logic, and maintain application workflows as needed. Automated Testing & Quality Assurance: Write and maintain unit, integration, and regression tests to ensure application stability. Release & Deployment Support: Assist with production deployments, validate releases, and support rollback activities when necessary. Cross-Functional Collaboration: Work closely with developers, QA, DevOps, DBAs, and business stakeholders to resolve production issues and improve application reliability. Documentation: Create and maintain technical documentation, runbooks, and knowledge base articles for support procedures.

Over time, your troubleshooting and development skills will broaden and remain current because our production systems depend upon modern versions of the following popular frameworks and technologies: Java 8/17+, the Spring Framework, Oracle databases, Apache Tomcat, jQuery, Bootstrap, Cucumber, and Selenium., Java 17+ Spring Boot Spring Framework Spring Security Oracle databases JSP Apache Tomcat JavaScript JQuery Bootstrap Git/Github Maven

FAMILIARITY & KNOWLEDGE (HUGE PLUS) Spring Batch Spring Integration Oracle P/L SQL MyBatis Filenet Code Quality tools Secuity processes and tools BDD TDD Jasper Reports Cucumber Selenium Atlassian JIRA/Confluence

EDUCATIONAL REQUIREMENTS Bachelor’s degree is highly desired; preferably in Software Development or Information Technology Participation in continued education will be considered a plus

Notes: Onsite This is a contract role with the possibility of conversion to full-time based on business needs and performance

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Minimum of five years’ working experience in Information Technology Minimum of three years developing Java web applications or web services Familiar with Behavior Driven Development (BDD) / Test Driven Development (TDD), knowledge in Cucumber is a plus Familiar with all facets of the software development lifecycle; preferably with Agile Scrum Experience in systems analysis, application design, quality assurance, and the coordination of multiple enterprise systems to achieve overall system functionality is desirable Knowledge of secure software development practices and experience in software vulnerability remediation is desirable Applied knowledge of version control, configuration management, and continuous integration is desirable