Associate Chief Information Officer for Digital Infrastructure Technologies

The Associate Chief Information Officer for Digital Infrastructure Technologies serves as a senior technology leader within the Maricopa County Community College District’s (MCCCD) Information Technology Services (ITS) division. This executive role will advance the district’s mission of academic excellence, innovation, and community impact through secure, modern, resilient, and reliable digital infrastructure services. Reporting to the Chief Information Officer (CIO), the Associate CIO is responsible for leading the strategic planning, delivery, and continuous improvement of the district’s enterprise infrastructure technologies, ensuring technology services align with institutional priorities and supporting teaching, learning, and administrative excellence. A central responsibility of this role is to strengthen technical service reliability, clarify enterprise service ownership in a decentralized environment, while reducing technical complexity and building confidence in shared technology services across MCCCD.

As a key member of the District Office Senior IT leadership team, the Associate CIO partners with the CIO to develop and execute the district’s digital infrastructure strategy, driving enterprise modernization initiatives across networking, cloud platforms, data centers, identity services, collaboration technologies, and infrastructure operations. This leader is responsible for evaluating emerging technologies, recommending strategic investments, and implementing scalable, resilient, and sustainable infrastructure solutions that enhance service delivery and position MCCCD for future growth. The Associate CIO will translate strategy into multiyear infrastructure roadmaps that they will have responsibility for operationalizing with measurable service outcomes. Essential Functions

Enterprise Infrastructure Strategy & Operations (25%)

• Provides executive leadership for the planning, implementation, operation, and continuous improvement of the District’s enterprise digital infrastructure, including network, data center, cloud, server, storage, identity, collaboration, and virtualization services.
• Develops and executes infrastructure modernization roadmaps that align technology investments with institutional priorities and deliver measurable improvements in scalability, resiliency, performance, service quality, cybersecurity, and operational efficiency.
• Leads the development of enterprise infrastructure architecture, standards, service models, and technology roadmaps through MCCCD’s shared governance processes, while maintaining accountability for the reliability, performance, lifecycle management, and operational integrity of infrastructure services managed by District ITS.
• Directs the adoption of IT Service Management (ITSM) best practices and automation to improve service delivery, operational maturity, and customer satisfaction.

Technology Leadership & Project Delivery (20%)

• Provides leadership, direction, and performance management for infrastructure technology leaders and teams, establishing clear accountability while fostering a culture of collaboration, innovation, and continuous professional growth.
• Partners with the Project Management Office (PMO), college technology leaders, and business stakeholders to prioritize, govern, and successfully deliver enterprise infrastructure initiatives.
• Provides executive oversight for major infrastructure initiatives, ensuring appropriate scope, resources, risk management, organizational change, communication, and stakeholder engagement throughout planning and implementation.
• Managerial operational responsibility for a team of X with Y managers.
• Ensures infrastructure projects are completed on schedule, within budget, and aligned with district strategic objectives.

Enterprise Collaboration & Governance (20%)

• Serves as the primary strategic partner to College CIOs and technology leaders, working through shared governance to strengthen alignment, reduce unnecessary duplication, and expand the value and effective use of enterprise infrastructure services across the district.
• Builds trusted relationships with academic and administrative leaders to understand business needs and translate those requirements into sustainable technology solutions.
• Leads collaborative evaluation of shared infrastructure services and service models, clearly communicating their capabilities, costs, performance, and benefits to support informed decision-making and broader adoption where enterprise scale provides institutional value.
• Represents Digital Infrastructure Technologies within district governance committees, providing technical guidance, strategic recommendations, and enterprise standards that promote consistency and operational excellence.

Cybersecurity, Risk Management & Business Continuity (20%)

• Partners with the CISO to implement cybersecurity policies, risk requirements to ensure infrastructure technologies comply with cybersecurity policies, regulatory requirements, and industry best practices.
• Directs infrastructure resiliency initiatives, including disaster recovery, backup strategies, business continuity planning, and operational readiness.
• Ensures infrastructure vulnerabilities, configuration risks, technical debt, and end-of-life technologies are identified, prioritized, remediated, or formally accepted through established risk management and governance processes.
• Leads continuous improvement to reduce operational risk through infrastructure standardization, vulnerability remediation, compliance monitoring, and continuous improvement of enterprise technology services.

Financial, Vendor & Resource Management (15%)

• Partners with the CIO to develop, administer, and monitor operational and capital budgets supporting enterprise infrastructure technologies, aligning investments with the district strategies, service performance risk, technology lifecycle needs, and available resources.
• Develops multiyear financial and investment plans that identify infrastructure lifecycle needs, technical debt, major contractual commitments, and opportunities to reduce cost, duplication, and operational complexity.
• Partners with the VC and CIO to oversee vendor relationships, contract performance, licensing, and service agreements to maximize value, ensure service level compliance, and support long-term technology investments.
• Evaluates emerging technologies and infrastructure solutions, providing recommendations that balance innovation, risk, and total cost of ownership (TCO)., There is a mandatory minimum in-office expectation in which the District reserves the right to update at any time.

The selected candidate will need to reside in the Phoenix area or relocate within one month of hire.

Occasional travel to campus and satellite locations.

This role may involve after hours work and non-regular business hours.

This leader will be measured on ITS values, leadership principles, and job performance areas as referenced above.

May be required to sit for a prolonged period of time; viewing a computer monitor.

May be required to present in large meetings and sponsored events.

ITS does not sponsor individuals for any type of work visas. How to Apply

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant’s knowledge, skill and abilities. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Master’s degree from a regionally accredited institution in a field related to the intended area of assignment, and four (4) years of progressively responsible management and/or leadership experience which is related to the intended area of assignment and includes at least two (2) years of supervisory experience. Equivalency allowed; however, a minimum of two (2) years of relevant work experience in a supervisory capacity is required., An equivalent combination of education, experience, and/or relevant industry certifications sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications

1. Progressively responsible experience leading enterprise infrastructure, cloud services, network operations, data center operations, or digital infrastructure within a large, complex organization.
2. Demonstrated experience developing and executing enterprise infrastructure strategies aligned with organizational goals.
3. Experience leading digital transformation and modernization initiatives, including cloud adoption, infrastructure lifecycle management, automation, and service optimization.
4. Senior leadership experience managing multiple technical teams, managers, and enterprise technology operations.
5. Experience operating within a highly collaborative, shared governance environment, preferably in higher education, government, healthcare, or another complex public-sector organization.
6. Demonstrated experience improving the reliability, resilience, and measurable performance of enterprise technology services, including disaster recovery and operational readiness.
7. Experience assessing organizational capabilities and developing staffing, sourcing, and operating models to support long-term technology strategy.
8. Demonstrated success leading enterprise technology projects involving cross-functional stakeholders, organizational change management, and large-scale implementations.
9. Experience negotiating and managing strategic vendor partnerships, technology contracts, and service-level agreements.
10. Experience managing multimillion-dollar operational and capital technology budgets.
11. One year of relevant full-time MCCCD experience during the previous two years.

life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees’ and their families’ health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services
• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we’re changing college.

We don’t just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.