Cloud Platform Operations SME

We are seeking a highly skilled Cloud Platform Operations SME to support and enhance mission-critical cloud and platform services within a secure enterprise environment. This role requires deep expertise across identity management, cloud orchestration, Kubernetes operations, monitoring platforms, and enterprise integrations.

The ideal candidate will have experience supporting complex, security-focused environments and driving operational excellence through automation, governance, monitoring, and compliance best practices.

What You’ll Do:

• Administer and integrate enterprise identity and access management solutions, including Keycloak and SilverCreek
• Design and support authentication and authorization services leveraging:
• Single Sign-On (SSO)
• PKI/CAC authentication
• Role-Based Access Control (RBAC)
• Identity federation
• Access management services
• Manage and optimize Morpheus cloud management and orchestration platform capabilities
• Develop and maintain self-service provisioning, cloud automation workflows, governance controls, and approval processes
• Support and administer Kubernetes environments, including:
• Cluster administration
• Application deployments
• Networking and storage
• Scaling and performance optimization
• Security and lifecycle management
• Configure and maintain OpsRamp monitoring and observability solutions
• Create dashboards, manage alerts, analyze operational trends, and support incident response activities
• Integrate cloud and platform services with enterprise technologies, including:
• VMware
• ServiceNow
• Active Directory
• Automation platforms
• APIs
• Hybrid cloud infrastructure
• Develop automation and Infrastructure-as-Code (IaC) solutions to improve operational efficiency
• Create and maintain operational runbooks, technical documentation, and audit-ready records
• Ensure compliance with security requirements, STIGs, RMF controls, and enterprise operational standards

• Active Secret Security Clearance
• U.S. Citizenship
• Extensive hands-on experience with:
• Keycloak
• SilverCreek
• Morpheus
• Kubernetes
• OpsRamp
• Strong understanding of identity and access management technologies
• Experience supporting enterprise cloud platforms and hybrid cloud environments
• Knowledge of cloud automation, orchestration, and Infrastructure-as-Code practices
• Experience integrating enterprise platforms and services across complex IT ecosystems
• Strong troubleshooting, operational support, and incident management skills
• Experience operating within regulated enterprise or federal government environments

Preferred Experience:

• Experience supporting Department of Defense (DoD) or other federal agencies
• Background implementing and maintaining security compliance frameworks
• Experience establishing operational standards, monitoring strategies, and platform governance models
• Proven ability to lead troubleshooting efforts across multiple interconnected systems

Why Join This Opportunity?

• Work on mission-critical cloud and platform technologies
• Support modern Kubernetes, identity management, and cloud orchestration platforms
• Contribute to secure, enterprise-scale infrastructure operations
• Opportunity for long-term employment through potential contract-to-hire conversion

**Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)