IT Manager II - Application Development

Information Technology Services is seeking an Application Development Manager (Information Technology Manager Level II) to lead a team of software engineers responsible for building and modernizing Idaho’s next generation of enterprise applications. This position is located onsite at our Chinden Office in Boise, Idaho.

This role will play a pivotal part in advancing our engineering capabilities, driving adoption of secure coding practices, promoting high-quality development standards, and preparing applications for an increasingly AI-enabled future. The manager will lead teams in designing, developing, and sustaining modern software solutions that are reliable, secure, scalable, and aligned with Idaho’s long-term technology strategy.

The ideal candidate is a forward-thinking engineering leader who champions modern development methodologies, continuous improvement, and a culture of security, quality, and innovation. Please note: The successful candidates will be required to pass multiple, comprehensive fingerprint-based background checks specific to the agencies ITS supports.

Example of Duties:

• Lead and mentor a software engineering team, fostering a culture of secure coding, high-quality development, innovation, and continuous improvement.

• Oversee end-to-end application development, including design, coding, testing, deployment, maintenance, and documentation.

• Establish and enforce modern engineering standards, including code reviews, quality benchmarks, architectural guidelines, and secure SDLC practices.

• Drive adoption of emerging technologies, including AI-assisted development tools, containerization, cloud services, automation, and modern DevOps pipelines.

• Manage development priorities, backlogs, and project timelines to deliver reliable, scalable, and secure applications for statewide customers.

• Collaborate with business partners and technical teams to understand requirements, resolve issues, and ensure solutions align with enterprise strategy and governance.

• Provide technical leadership in troubleshooting, incident response, and resolution of complex application issues.

• Provide software licensing, contracts, and budget inputs related to application development operations.

• Ensure regulatory, security, and compliance requirements are met across all developed applications.

Some knowledge of:

• Budget practices (cost/benefit analysis).

• Typically gained by six months of experience performing budget related duties, specifically conducting cost and benefit analysis OR completion of two three credit or equivalent upper division college-level coursework related to budget or financial management.

Good knowledge of:

• Management practices.

• Typically gained by completion of two three credit or equivalent upper division college-level courses that included all the essential elements of management (Planning, Organizing, Leading, and Controlling); OR the college or university sponsored Center for Management Development Supervision I-IV or equivalent AND six months of experience performing all management elements; OR one year of experience performing all management elements.

• Current trends in information technology.

• Typically gained by an associate degree or equivalent college level/vo-tech coursework directly related to current information technology trends OR at least two years of work experience in information technology. Education and experience must be within the last five years.

• Computer hardware and software capabilities and limitations.

• Typically gained by at least two years of work experience in the information technology field working with multiple technologies OR an equivalent combination of classroom training that covered multiple technologies and work experience in the information technology field working with multiple technologies. Education and experience must be within the last five years.

Experience:

• Supervising and training technical IT staff in delivering services to end users.

• Typically gained by at least one year of experience as an IT team leader or supervisor with a staff of two (2) or more that included answering technical questions from all support levels, including managers.

• Installing and maintaining multiple operating systems and system software which includes multiple technologies and platforms and resolution of conflicting goals with various users.

• Typically gained by at least three years’ experience serving as a major participant in projects involving all of the above areas with direct responsibility for specific phases. Typical projects will span 12 to 18 months.

• Identifying and resolving complex system-related problems dealing with end users and vendors and translating them into workable solutions in a business environment AND making recommendations based on established standards.

• Typically gained by at least three years’ experience performing the following functions: designing, implementing, and/or maintaining solution to meet defined business need; and at least three years’ experience making recommendations based on established standards.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

• Experience leading custom application development and maintenance teams. Typically gained by at least five (5) years of professional experience in software development or IT management.

• Experience managing application lifecycle planning, modernization, and technical debt reduction. Typically gained by at least three (3) years of professional experience.

• Experience supervising technical staff and contractor resources. Typically gained by at least three (3) years of supervisory experience.

• Experience working within enterprise architecture standards and coordinating with DevOps or infrastructure teams. Typically gained by at least three (3) years of professional experience.

• Experience prioritizing and delivering application enhancements in a public-sector or highly regulated environment. Typically gained by at least three (3) years of professional experience.

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

Information Technology Services (ITS) is a team of dedicated professionals providing core technology and cybersecurity services to agencies statewide, enabling state employees to better serve Idaho’s citizens. We sincerely hope you will consider being a part of Information Technology Services success!