IT Manager

The IT Manager position with Vital Health will include a wide range of information technology tasks. In this role, the IT Manager should excel in time management, multi-tasking, cyber security, organization. This position will serve as support of Vital Health staff.ESSENTIAL RESPONSIBILITIES

Clinical Systems & EHR

• Administer and support electronic health record systems
• Work with clinical teams to improve workflows and documentation efficiency
• Ensure data accuracy, reporting, and interoperability
• Support agency staff during EHR implementation
• Build reports necessary for data tracking

Security & Compliance

• Maintain compliance with HIPAA and 42 CFR Part 2
• Oversee daily IT operations, including networks, servers, cloud systems, and end-user devices
• Ensure system reliability, uptime, backups, and disaster recovery planning
• Implement cybersecurity measures (firewalls, antivirus, encryption, access controls)
• Conduct risk assessments, audits, and incident response
• Train staff on data privacy and security best practices

User Support

• Manage IT end-user support services (troubleshooting)
• Troubleshoot hardware, software, and network issues
• Develop training materials and standard operating procedures
• IT Troubleshooting

Leadership & Strategy

• Lead IT projects (system upgrades, migrations, telehealth expansion)
• Maintain and update agency website
• Develop and execute IT strategy aligned with agency goals
• Grow department as Vital Health scales
• Manage IT budget, forecasting, and cost control
• Supervise IT staff or external consultants

Telehealth & Digital Tools

• Support telehealth platforms and secure communication tools
• Maintain and update agency website
• Ensure HIPAA-compliant virtual care solutions
• Evaluate and implement new healthcare technologies

Do you have experience in Working with individuals with mental health conditions?, Do you have a Bachelor’s degree?, * Bachelor’s degree in IT, Computer Science, or related field

• 5+ years IT experience; 2+ years in leadership role preferred
• Experience in healthcare, mental health, or SUD settings preferred
• Knowledge of HIPAA and HITECH Act

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance