DCCM Admin / Infrastructure Services Analyst...

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The DCCM Admin / Infrastructure Services Analyst Senior will solve problems, perform analysis, research, and test functions for systems and networks.

How you will make an impact:

• Provides trouble resolution on complex problems.

• Install, configure, and maintain IBM fix packs, security patches, and minor version upgrades.

• Migrate workflow models, case solutions, and FileNet object store configurations across development, test, and production environments.

• System monitoring, including server health, log analysis, storage management, and database connection pool monitoring.

• Manage platform security, including LDAP integrations, authentication, authorization, and Object Store access control lists (ACLs).

• Collaborate with database administrators to optimize Oracle databases supporting CPE, ICN, and BAW environments.

• Troubleshoot platform, middleware, and infrastructure issues, analyze logs, identify bottlenecks, and coordinate issue resolution with IBM Support.

• Leads implementations for systems and networks; develops testing plans to ensure quality of implementation.

• Represents major upgrades and reconfigurations in change control.

• Designs and analyzes mix of vendor services meeting business requirements; maintains relationship with key vendors.

• Leads lights-on initiatives to consolidate equipment and/or implement business relocations.

• Performs capacity analysis; recommends and implements capacity increases; serves as the technical escalation for results of preventative maintenance routines; supervises preventative maintenance.

• Performs the most complex operations and administration tasks.

• Requires BS/BA degree in related field of study and a minimum of 3 years of experience in a support and operations role in any of the following areas: servers, networks, telecommunications, storage, mainframe, operating systems, middleware, disaster recovery, collaboration technologies, hardware/software support or other infrastructure services role; or any combination of education and experience, which would provide an equivalent background.

• This position is part of our Wellpoint Federal division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years.

Preferred Skills, Capabilities and Experiences:

• 3-5 years of hands-on experience administering IBM FileNet P8 and related IBM Automation platforms in an on-premises environment strongly preferred.

• Experience administering IBM FileNet Content Platform Engine (CPE), IBM Content Navigator (ICN), IBM Business Automation Workflow (BAW), and IBM Case Manager strongly preferred.

• Knowledge of IBM Process Engine and FileNet Object Store administration preferred.

• Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments preferred.

• Working knowledge of on-premises networking concepts, including load balancers, SSL certificate management, DNS, and firewalls.

• Experience using source code and version control repositories such as Bitbucket (or similar Git-based platforms) to manage application code, configuration changes, and deployment artifacts.

• Experience in an Agile Technology Development environment, preferably SAFe.

If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a `sensitive position’ work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.