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Desktop Support Technician

Iron Service Global Inc
Framingham, MA, United States
13 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$47,840.0 - $49,920.0
Working hours
Regular working hours
Job source
www.indeed.com

Tech stack

Microsoft Windows Active Directory Network Troubleshooting Peripherals Hardware Infrastructure

Job description

  • Troubleshoot PC-related problems at the direction of CLIENT level 2 or SPOC.
  • Complete incidents and requests within SLA in a pressurized environment.
  • Build, configure, and troubleshoot. Install the “Gold” image on the customer’s PC and laptop applications and hardware components.
  • Ensure tickets are updated on a daily basis.
  • Support the meeting room environment and video conferencing.
  • Support printers, scanners, and other peripherals.
  • Support mobile devices, such as iPads, iPhones, and Android devices.
  • 5-7 years of specific experience in desktop support, customer service, troubleshooting network and operating system issues, and Windows operating systems.
  • Troubleshooting network and operating system issues.

Requirements

  • Desktop support: 2 years (Required)
  • Active Directory: 2 years (Required)
  • Ticketing: 2 years (Required)
  • Windows: 2 years (Required)

Benefits & conditions

Health insurance, Paid time off, Vision insurance, Dental insurance, Life insurance Contract Framingham, MA 01701, * Dental insurance

  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.indeed.com

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