Data Center Technician
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Role details
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Job description
The Data Center Technician will be responsible for the installation, maintenance, troubleshooting, and repair of our modular data centers and associated Bitcoin mining hardware. This role requires a strong understanding of electrical systems, networking, and computer hardware, as well as the ability to work independently in remote field environments., Installation & Deployment:
- Assemble, install, and configure Bitcoin mining hardware (ASICs, PSUs, networking equipment) within NYDIG’s modular data centers.
- Perform initial power-up and testing of new deployments, ensuring all systems are operating correctly.
- Assist with the physical setup and connection of data centers at various oilfield locations.
Maintenance & Repair:
- Conduct routine preventative maintenance on mining equipment, including cleaning, fan replacement, and cable management.
- Diagnose and troubleshoot hardware failures (e.g., ASIC board issues, PSU failures, network connectivity problems).
- Perform component-level repairs where possible or facilitate the replacement of faulty equipment.
- Manage and track spare parts inventory.
Troubleshooting & Support:
- Respond to and resolve technical issues reported through monitoring systems or by other team members.
- Utilize diagnostic tools and software to identify root causes of problems.
- Provide remote and on-site technical support as needed.
Networking & Electrical:
- Basic understanding of networking principles (TCP/IP, Ethernet, switch configuration).
- Ability to work safely with low-voltage and potentially high-voltage electrical systems (training provided as needed).
- Ensure proper grounding and electrical connections for all equipment.
Documentation & Reporting:
- Maintain accurate records of all maintenance activities, repairs, and inventory changes.
- Document troubleshooting steps and solutions for knowledge sharing.
- Report on equipment performance and identify trends for improvement.
Safety & Compliance:
- Adhere to all company safety policies and procedures, especially when working in industrial environments.
- Ensure all work is performed in compliance with relevant electrical and safety standards.
Team Collaboration:
- Work collaboratively with other technicians, engineers, and remote operations teams.
- Provide training and guidance to junior technicians as required.
- Communicate effectively with external vendors and contractors when necessary.
Requirements
- High school diploma or GED required; Associate degree or technical certification in IT, Electrical, or a related field is a plus.
- 2+ years of experience in a hands-on technical role, preferably in IT hardware, data center operations, or industrial electronics.
- Strong understanding of computer hardware components and troubleshooting methodologies.
- Basic knowledge of networking concepts and ability to troubleshoot network connectivity issues.
- Experience with Linux command line is a plus.
- Familiarity with Bitcoin mining hardware (ASICs) is highly desirable but not required (training will be provided).
- Ability to read and interpret technical manuals and schematics.
- Proven ability to work independently in remote and sometimes challenging outdoor environments.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to lift and move heavy equipment (up to 50 lbs) and work in various physical positions (e.g., kneeling, crouching, standing for extended periods).
- Valid driver’s license and a clean driving record are required
- Must be able to pass a background check and drug test.
Preferred
- Experience working with electrical systems, generators, or industrial equipment.
- Prior experience in the oil and gas industry.
- Experience with remote monitoring systems (e.g., Prometheus, Grafana).
Benefits & conditions
$24.50 - $28.50 an hour - Full-time, Pulled from the full job description
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Dental insurance
- Life insurance, * 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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