IT Director

The IT Director is responsible for the overall leadership and day-to-day operation of the Information Technology department. This hands-on role oversees IT service delivery, end-user support, business applications, ERP administration, vendor management, budgeting, and technology operations supporting our production facility and corporate office.

The Director leads the onsite IT team while partnering closely with the IT Infrastructure & Security Manager, who provides technical leadership and support for infrastructure, cybersecurity, and long-term technology strategy.

The successful candidate will be a collaborative leader who prioritizes production uptime while capable of balancing other business priorities, customer service, and technology modernization. The right candidate must be prepared to lead from the front and get their hands dirty in solving immediate technical challenges while also being capable of stepping back and planning the long term vision of Demkota’s IT team.

IT Operations

· Lead daily IT operations supporting manufacturing, corporate, and remote office locations.

· Ensure reliable technology services that support production and business operations.

· Immediately respond to and resolve production downtime events.

· Oversee service desk operations and establish service expectations.

· Lead response efforts during major technology incidents.

· Develop and maintain IT operational procedures and documentation.

Leadership & Team Development

· Lead, mentor, and develop IT staff.

· Foster accountability and continuous improvement.

· Conduct performance reviews.

· Develop technical talent through mentoring.

Business Systems

· Oversee ERP administration and support.

· Partner with business leaders on technology improvements.

· Ensure business applications remain reliable and secure.

Financial & Vendor Management

· Develop and manage IT budgets.

· Manage vendors, licensing, and contracts.

· Prioritize technology investments based on business value.

Strategic Leadership

· Develop the technology roadmap.

· Support modernization initiatives.

· Partner with the IT Infrastructure & Security Manager on strategic planning.

Technology Environment

Microsoft 365, Active Directory, Microsoft Entra ID, Hyper-V, Cisco networking, Microsoft Intune, Microsoft Defender, ERP systems, Google Workspace, cloud-based business applications, and multi-site support including our satellite office in Omaha, Nebraska.

· Bachelor’s degree or equivalent experience.

· 7+ years progressive IT experience.

· 5+ years leadership experience.

· Manufacturing or industrial IT experience.

· Budget, vendor, and project management experience.

· Strong Microsoft infrastructure, networking, cybersecurity, and business application knowledge.

· Excellent communication skills.

Preferred Qualifications

· ERP experience.

· Digital transformation experience.

· Multi-site support experience.

· High-availability production environment experience.

Preferred Certifications

· ITIL Foundation

· PMP

· CISSP

· Microsoft Azure/Microsoft 365/Security certifications

· Lean Six Sigma (preferred)

What Success Looks Like

· Develop a high-performing IT team.

· To the degree possible, eliminate IT related production downtime.

· Improve overall IT service delivery., * Bachelor’s (Preferred)

Experience:

• IT: 7 years (Required)

Ability to Commute:

• Aberdeen, SD 57401 (Required)

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

DemKota Ranch Beef is a leading beef processing company committed to operational excellence, food safety, and continuous improvement. Technology plays a critical role in supporting our production facilities, corporate operations, and future growth.

We are seeking an experienced IT Director to lead our Information Technology department and ensure reliable, secure, and efficient technology operations across the organization.

This is a hands-on leadership role for someone who enjoys leading people, solving operational challenges, and partnering with business leaders to improve manufacturing operations through technology.