Junior Network Systems Administrator

Texas Art Supply Co.

Houston, TX, United States

3 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

2 years minimum

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Proxmox PHP (Programming Language) Microsoft Windows Active Directory Apache HTTP Server Ubuntu (Operating System) Adobe Coldfusion Debian Linux Desktop Computing Linux Networking Hardware Virtual Private Networks (VPN)

+30 more

Kernel-Based Virtual Machine Linux Commands Linux Servers Microsoft Office Microsoft SQL Server Windows Search Windows Servers Nagios Network Monitoring Nginx Open Source Technology Remote Access Technology Virtualization Technology Wi-Fi Technology Computer Networking Systems Backend Git Computer Equipment Os Ticket Information Technology Extreme Programming PfSense ZFS File System Gsuite Hardware Infrastructure Lxc Network Server Terminal Servers User Administration User Accounts

Job description

As a Junior Network Systems Administrator for Texas Art Supply, you will provide support for all aspects of the IT infrastructure in a multi-site organization. This position entails a diverse skill set from desktop, server, virtualization, hardware, network, backup and end-user support to phone system maintenance and processing adds/moves/changes.

Primarily, desktop/user support which requires being on-site for issues needing hands on, as well as supporting the virtualization infrastructure and providing Linux and Windows server management. The virtualization infrastructure utilizes Proxmox (KVM/LXC) with a ZFS storage back-end which hosts Windows, Ubuntu and Debian based servers. Nagios for network monitoring, osTicket for help desk ticketing, Graylog for log aggregation, Ubiquiti UniFi for WiFi and video surveillance, and pfSense for firewall and VPN (remote access and site-to-site). Internal and external websites use NGINX, Apache, PHP, ColdFusion, as well as git for version control. Familiarity with these open source tools is strongly encouraged. User account management and adds/moves/changes of desktops and phones will also be required.

Responsibilities

Provide desktop support both remote and in person for company employees
Address Windows, Microsoft Office, Google Workspace, email and printing issues
Troubleshoot, update and manage Windows desktops, Windows and Linux servers, and virtualization infrastructure
Provide basic WiFi, network and cable troubleshooting
Support Android-based POS system, credit card terminals and warehouse scanners
Support a Panasonic PBX phone system across multiple sites
Complete adds/moves/changes for PCs, user accounts, phones, email and internal tools
Thoroughly document processes and procedures on an internal wiki
Respond to network monitoring alerts and escalate issues as necessary
Provide “hands and eyes” support for server hardware and network equipment
Coordinate with outside vendors for power, generator and HVAC maintenance
Make recommendations and implement desktop, server and network hardware upgrades
Availability after hours and weekends

Requirements

Do you have experience in Windows?, *Minimum of two years hands-on working experience

Knowledge of troubleshooting, configuration and installation of Microsoft Windows desktop (XP,10,11) and Server (2003, 2012, Terminal Server, MSSQL, Active Directory)
Familiarity with troubleshooting and resolving common application, printer, network and email issues
Ability to diagnose and resolve basic cabling issues* Proficient in server and desktop hardware diagnosis, upgrades and maintenance
Be detail-oriented with excellent written and verbal communication skills
Experience with virtualization concepts and software
Familiarity with open source tools and the Linux command line or the willingness to learn