AI Solutions Manager

• Leads Eagle Brook Church’s artificial intelligence (AI) strategy, ensuring AI tools are adopted responsibly, effectively and in alignment with Eagle Brook Church’s mission, values and staff commitments
• Serves as the organization’s primary subject matter expert on AI, including the configuration, optimization and responsible use of AI tools
• Builds staff and organizational capability and maintains the governance structures that ensure AI use is trustworthy, safe and compliant
• Partners with cross-functional leaders to maximize the effective use of AI and automation across ministry areas to increase staff productivity, effectiveness, efficiency and value
• Reports to the Technology Director, * Develops and maintains Eagle Brook Church’s AI Use Policy, ensuring alignment with emerging tools, risks and best practices
• Evaluates standalone AI tools for organizational alignment, data security and practical value
• Oversees, configures and optimizes approved AI tools for Eagle Brook Church’s specific workflows and use cases, including maintaining an inventory of approved AI tools
• Establishes and enforces data protection, confidentiality and ethical guardrails for responsible and safe AI use, including guidance on sensitive data, intellectual property and human oversight
• Manages AI vendor relationships, including contract review, renewals and usage monitoring
• Designs and delivers AI training programs that build staff literacy, confidence and responsible usage across all skill levels
• Partners with cross-functional leaders to identify and implement AI, automation and machine learning solutions relevant to their workflows
• Analyzes business processes to map value streams, key work activities and handoffs, identifying inefficiencies and proposing AI- and automation-enabled solutions to streamline workflows and improve outcomes
• Creates practical guidance, prompt templates and self-service resources staff can use to work more effectively and safely with AI tools
• Monitors organizational AI adoption and effectiveness, using qualitative and quantitative indicators to measure value, identify risks and guide continuous improvement
• Supports change-management efforts related to AI adoption, including communication and stakeholder alignment
• Stays current with the rapidly evolving AI landscape and brings relevant insights and opportunities to the Technology team and Executive Leadership Team

OTHER JOB FUNCTIONS

• Monitors AI adoption across the organization and identifies opportunities to increase value or address misuse
• Serves as the escalation contact for technical support and troubleshooting for staff using AI tools
• Documents configurations, workflows, acceptable parameters and institutional knowledge related to AI systems
• Other duties as assigned

• Follower of Jesus and aligns with Eagle Brook’s 9 core beliefs
• Bachelor’s degree or equivalent combination of education and work experience in Information Technology, Management Information Systems or a related technical discipline
• Demonstrated hands-on experience with AI tools such as ChatGPT, Claude, Gemini or comparable platforms
• Excellent written and verbal communication skills with the ability to translate technical concepts for non-technical audiences
• Strong organizational, prioritization, time management and functional leadership skills
• Strong attention to detail
• Ability to evaluate technology tools critically, assessing fit, security risk and practical ministry value
• Ability to work in a collaborative team environment and build strong working relationships
• Self-directed learner who stays current with a rapidly changing technology landscape

Preferred Qualifications

• Experience in training, change management, or technology adoption
• Experience with Microsoft 365 environment (Copilot, Power Automate, SharePoint)
• Background in nonprofit, ministry or church technology contexts
• Knowledge of AI ethics frameworks and data privacy considerations

Pulled from the full job description 403(b) Health insurance Paid time off Vision insurance Health savings account Dental insurance Family leave, Eagle Brook Church’s benefit plan is designed to help you stay healthy, feel secure and maintain work/life balance. Offering a competitive benefits package is just one way we strive to provide our employees with a rewarding workplace. We offer the following benefits to our full-time employees:

• Medical, dental and vision coverage
• Health savings account (HSA)
• Dependent care FSA
• Employer-provided life insurance + additional voluntary life insurance
• Accident and critical illness insurance
• Employer-provided short-term and long-term disability
• Paid medical and family leave (PFML)
• Member assistance program (MAP)
• Generous paid-time off and holidays
• 403b retirement plan with company contribution
• Development dollars for team members to invest in their professional growth
• Casual dress and work environment