Data & Integration Architect - Voice AI / IVR

• Architect at Scale - Own and influence end-to-end integration architecture supporting AI Big Bets initiatives
• Cutting-Edge AI Enablement - Design secure data and API access that fuels Voice AI, IVR, and analytics platforms
• Multi-Cloud Exposure - Architect solutions across three or more cloud environments
• Vendor Influence - Lead technical evaluations, bake-offs, and scaling decisions with external AI and telephony partners
• Visible Impact - Your work directly enables customer-facing AI experiences and enterprise automation

Your Role & Responsibilities

• Own and govern end-to-end integration architecture across telephony platforms, APIs, and enterprise data systems
• Design and implement real-time and batch data pipelines supporting AI and analytics workloads
• Architect secure API integrations using enterprise patterns such as API gateways, OAuth 2.0, and event-driven designs
• Enable secure data exposure and transaction execution for AI platforms
• Establish reusable integration patterns for vendor evaluation and production scalability
• Serve as the primary technical liaison between internal teams and external AI/telephony vendors
• Ensure observability, traceability, and auditability of integrations using modern tooling (e.g., OpenTelemetry)
• Collaborate daily with architecture leadership, IVR teams, data, security, network, and infrastructure partners

Do you have experience in Data Integration (Data management)?, * 7+ years of experience in integration architecture, solution architecture, or data engineering

• Strong hands-on experience designing enterprise-scale integrations
• Proven multi-cloud integration experience (AWS, GCP, Azure, or similar)
• Deep API integration expertise (REST, GraphQL, webhooks)
• Experience designing batch and streaming data pipelines
• Familiarity with enterprise platforms such as Databricks, SAP, or Salesforce
• Solid understanding of AI/data integration and secure data exposure strategies

Bonus Points If You Have

• Telephony, SIP, VoIP, or IVR platform experience (Avaya or similar)
• Experience with data lakehouse platforms (Databricks or Snowflake)
• Cloud networking knowledge (Direct Connect, Megaport, VPC peering)
• Observability and tracing experience (OpenTelemetry, Splunk, etc.)
• SaaS and third-party vendor integration experience
• Background working in regulated environments such as utilities or energy

Education & Certifications You Need

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
• Cloud or integration-related certifications are a plus but not required

2.92.9 out of 5 stars Minneapolis, MN 55401 Hybrid work $101 - $111 an hour - Contract, Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance
• Disability insurance, At Trissential, we believe great architects deserve flexibility, transparency, and meaningful work. By joining our client’s team, you’ll be part of high-visibility initiatives while enjoying a benefits-backed compensation model.
• Competitive Compensation -$101-$111 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
• Comprehensive Benefits for you and your dependents - Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
• Paid Time Off - Offers paid time away from work
• Career Growth & Visibility - Partner directly with architecture leadership and influence enterprise AI strategy
• Collaborative Culture - Work alongside highly skilled architects, engineers, and AI specialists

Are you passionate about designing complex integrations that power real-world AI experiences? Trissential is hiring a Data & Integration Architect to join our client’s team and play a pivotal role in advancing enterprise-scale Voice AI and IVR capabilities. This is a high-impact opportunity where your architecture decisions directly enable AI-driven customer interactions across telephony, cloud platforms, APIs, and data ecosystems.

If you thrive in multi-cloud environments, enjoy hands-on architecture work, and want to shape how AI integrates with enterprise systems at scale-this role was built for you.